Banquet Server | Hotel Du Pont | Wilmington, DE |

PM Hotel Group; Wilmington (DE); On-site; USD 21,000 - 32,000; Full time

Job summary

PM Hotel Group seeks a Banquet Server to deliver flawless service at events, attend to guest needs, and help ensure every dining experience is spectacular. You will be on your feet, handle multi-course service, and support a dynamic team.

Ideal candidates have a High School diploma, banquet experience in hotels, and required Food Handler’s and Liquor Permits. You should stay calm under pressure and be flexible for nights, weekends, and holidays, with opportunities for hotel discounts.

Qualifications

• High School diploma (or equivalent) required.
• Banquet experience preferred in hotel environments.
• Food Handler’s and Liquor Permits required.
• Ability to handle busy events and work under pressure.

Responsibilities

• Provide guests with excellent customer service.
• Accommodate special requests.
• Knowledge of food and wine including the ability to answer questions related to the menu or buffet.
• Serve guests food and drinks during event.
• Prepare room for event (set table cloths, dishes and silverware as needed)

Skills

Customer service

Teamwork

Stamina

Education

High school diploma or equivalent

Job description

What You’ll Do:

Flawless service is the centerpiece of hospitality—and hospitality is something we take pretty darned seriously. Our Banquet Servers are responsible for providing prompt and courteous service to our guests, attending to their needs and making sure every dining experience is nothing short of spectacular. We will be looking to you to make every event dining experience flawless to encourage repeat business.

Here are a few things you can expect to do during a typical shift:

• Provide guests with excellent customer service.
• Accommodate any needs for reasonable special requests.
• Knowledge of food and wine including the ability to answer questions related to the menu or buffet.
• Serve guests food & drinks during event.
• Prepare room for event (set table cloths, dishes and silverware as needed)

Where You’ve Been:

We’re looking for someone with a High School diploma (or equivalent) and previous banquet experience, preferably in a hotel environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service. Food Handler’s and Liquor Permits are also required.

When You’re Here:

This probably goes without saying but you’ll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.