Banquet Server – Guest Experience Champion

Plazahotelelpaso; Philadelphia (Philadelphia County); On-site; USD 19,000 - 26,000; Part time

Job summary

HHM Hotels is seeking a Banquet Server to set up banquet rooms and serve food and beverages during events, ensuring guest satisfaction and adherence to service standards.

The role requires a high school diploma, food service experience is a plus, and the ability to remember menu items. Schedules vary and may include holidays and weekends; physical duties include standing for long periods and lifting up to 35 pounds.

Qualifications

• High School diploma or equivalent.
• Food service experience a plus.
• Ability to remember and recite menu items.

Responsibilities

• Set up banquet rooms and assist with function specifics as directed by supervisor.
• Attend roll call meetings before events to learn guest and hotel expectations.
• Serve food and beverages in the expected sequence and quality.
• Replenish beverages and check guest satisfaction during service.
• Clear dishes as courses complete and assist with end-of-meal resets.
• Handle guest requests and resolve complaints promptly.
• Follow all alcohol service regulations and safety procedures.
• Adhere to MSDS and OSHA safety guidelines during all activities.
• Perform other duties as assigned by management.

Skills

Food service experience

Menu knowledge

Guest service

Education

High School diploma or equivalent

Job description

HHM Hotels is seeking a Banquet Server to set up banquet rooms and serve food and beverages during events, ensuring guest satisfaction and adherence to service standards.

The role requires a high school diploma, food service experience is a plus, and the ability to remember menu items. Schedules vary and may include holidays and weekends; physical duties include standing for long periods and lifting up to 35 pounds.