Banquet Server

HHM Hospitality; Glastonbury (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

HHM Hotels is seeking a Banquet Server to set up banquet rooms and serve food and beverages to ensure guest satisfaction during events.

You will attend roll call, memorize menu items, and respond to guest requests while complying with safety and alcohol service guidelines. This on-site role includes varied schedules, including holidays and weekends at our Connecticut locations.

Qualifications

• Experience in food service is a plus.
• Ability to remember and recite menu items.

Responsibilities

• Set up banquet rooms as instructed by supervisor.
• Attend roll call meetings before events to learn function particulars.
• Serve food/beverage in order and to supervisor's expectations.
• Replenish beverages and check guest satisfaction.
• Remove dishes as courses end and respond to guest requests.
• Abide by state, federal and corporate alcohol service requirements.
• Follow safety rules and perform other duties as assigned.

Skills

Food service experience

Menu knowledge

Education

High School diploma or equivalent

Job description

Overview

Opportunity: Banquet Server

Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards.

Your Growth Path

Banquet Captain – Assistant Banquet Manager –Banquet Manager

Your Focus

• Set up banquet room as instructed by supervisor.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Serve the food and/or beverage in the order and to the expectation of the supervisor to ensure consistency throughout the banquet.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Respond to guest special requests and resolve guest complaints.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Practice safe work habits; wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent.
• Food service experience a plus.
• Ability to remember and recite menu items.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.