Banquet Server: Elevate Guest Experience & Service

Hilton; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hilton in Atlanta seeks a friendly Banquet Server to elevate guest experiences during events and stay experiences. You will deliver food and beverages with precise timing, answer questions about menus, and help maintain polished service stations.

You'll work as part of a dynamic team, uphold health and safety standards, and support event setup and breakdown to ensure seamless banquet operations. Prior hospitality experience is a plus.

Qualifications

• Delight our guests with an upbeat and friendly attitude in all guest interactions.
• Master the details of menu items and specials to answer questions confidently.
• Serve food and beverages with accuracy and promptness, entering orders in POS.
• Keep service stations stocked, clean, and organized at all times.
• Clear and transport tableware to the dishwashing area after service.
• Assist with event preparation, setup, and restocking to maintain seamless flow.
• Comply with health, safety, sanitation, and alcohol awareness regulations.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Master the menu: Learn the details of all menu items and specials so you can help guests and answer their questions with confidence
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly - attention to detail is key!
• Manage the service station: Make sure the service station is always fully stocked, clean, and organized
• Clear and transport tableware: Remove dishware, glassware, and silverware at the end of meal service and deliver them to the dishwashing area for cleaning
• Support event preparation: Assist with tasks such as cleaning, arranging and setting banquet tables, and restocking supplies to maintain a seamless event flow
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Job description

Hilton in Atlanta seeks a friendly Banquet Server to elevate guest experiences during events and stay experiences. You will deliver food and beverages with precise timing, answer questions about menus, and help maintain polished service stations.

You'll work as part of a dynamic team, uphold health and safety standards, and support event setup and breakdown to ensure seamless banquet operations. Prior hospitality experience is a plus.