Banquet Server - Cardinals Nation

Xfinity Live!; St. Louis (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Cardinals Nation Restaurant & Bar in St. Louis, MO is hiring a Server to greet guests, take beverage and food orders, and deliver exceptional service in a fast-paced environment.

Responsibilities include upselling items, maintaining professionalism, and communicating clearly with staff and guests. The role requires knowledge of the menu, ability to handle payments, and flexibility to work nights, weekends, and holidays.

Qualifications

• Fluent English required; other languages are a plus.
• Experience in fast-paced food & beverage venues preferred.
• Alcohol awareness certification or food service permit may be required by local/state agency.
• Reading, writing, and basic math skills used for orders and payments.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Serve cocktails and/or menu items; upsell when taking orders.
• Maintain energetic, friendly, and professional demeanor at all times.
• Provide outstanding service with a smile to ensure guest satisfaction.
• Communicate clearly with guests, coworkers, and kitchen staff; use POS system.
• Know concept products and menu items to guide guest experience and upsell.
• Check IDs to ensure minimum age for alcohol; monitor consumption and stop service as needed.
• Complete side work; account for sales and payments accurately.
• Report safety or service issues to management; support cross-department coordination.

Skills

Fluent English

Customer service

Communication

Teamwork

Education

Alcohol awareness certification

Food handler / health card

Tools

POS system

Job description

Cardinals Nation St. Louis
St. Louis, MO 63102, USA

Description

Enjoy world championship service and catch all the action on over 50 flat-screen TVs, dine on one of three patio decks or grab a seat at one of the four full-service bars. You'll never go hungry, never miss a play and always have something to quench your thirst. This two-story restaurant space is filled with Cardinals history and memories. Bringing an old-school vibe to contemporary dining experience, the Cardinals Nation Restaurant & Bar is great for family, friends and fans of all ages.

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.