Server - Tavern on Fourth

Xfinity Live!; Louisville (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

The Sports & Social Club Louisville is looking for a Server to greet guests, take orders, and deliver food and cocktails in a fast-paced venue on Fourth Street. You will upsell items, maintain professional service, and ensure guest satisfaction while coordinating with bartenders and kitchen staff.

Qualifications include at least 1 year of serving in a similar setting, fluent English, and knowledge of standard beverage service; alcohol awareness certification may be required by local authorities.

Qualifications

• At least 1 year of serving in a fast-paced food & beverage venue.
• Knowledge of liquor brands, beer, wine, champagne, and garnishments preferred.
• Must speak fluent English; other languages preferred.

Responsibilities

• Greet guests and take beverage and food orders promptly.
• Serve cocktails and items to bar guests; upsell when taking orders.
• Provide energetic, outgoing, professional service with a smile.
• Communicate clearly with guests, coworkers and kitchen via POS.
• Monitor guest age for alcohol service and manage consumption.
• Accurately account for all sales and payments.
• Coordinate with bartenders and kitchen for orders.
• Complete side work as assigned.
• Report any service or safety issues to management.

Skills

Fluent English

Customer service

Cash handling

Job description

The Sports & Social Club Louisville
427 S 4th St
Louisville, KY 40202, USA

Description

Tavern on Fourth is the perfect destination for anyone looking to have fun. This venue combines traditional elements of a sports tavern with classic interactive games and high-quality food and beverage offerings. Tavern will wow guests with its gaming selections and will amaze those whose competitive spirit thrives. Equipped with corn-hole courts, foosball tables, darts, ping pong, shuffle puck, classic arcade games and a billiard lounge, there is something for everyone. We offer much more than just games by providing an eclectic menu with plates for sharing, beer and a well-appointed cocktail menu. Tavern is the perfect place for private events with second level balconies overlooking 4th Street, 20+ TV’s and a private room that is sure to be a crowd pleaser.

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.