Server - The Gallery

Xfinity Live!; Kansas City (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Kill Devil Club & The Gallery Kansas City in Kansas City, MO is seeking a Server to greet guests, take orders, and deliver drinks and food with a focus on guest satisfaction. You will collaborate with bar and kitchen staff and upsell menu items while ensuring safe alcohol service.

Excellent English communication, prior experience in fast-paced venues, and accuracy with cash and POS are essential. Evening and weekend availability is expected, with a courteous, energetic and professional demeanor

Qualifications

• Minimum 1 year serving in a fast-paced venue, preferably nightlife.
• Knowledge of liquor brands, beer, wine, champagne, and garnishments.
• Must speak fluent English; other languages a plus.
• Reading/writing abilities used for taking orders and paperwork.
• May be required to work nights, weekends, and holidays.

Responsibilities

• Greet guests and take beverage and food orders promptly.
• Serve cocktails and menu items; upsell where appropriate.
• Maintain professionalism, energy, and guest satisfaction.
• Communicate clearly with guests and kitchen staff and use POS system.
• Accurately account for all sales and payments; handle cash.

Skills

Fast-paced service

Alcohol knowledge

Fluent English

Cash handling

Education

Alcohol awareness certification or permit

Job description

Kill Devil Club & The Gallery Kansas City
1300 Grand Blvd
Kansas City, MO 64106, USA

Description

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.