Job Details: Job Location: Caribe Royale Orlando - Orlando, FL 32821, Position Type: Full Time, Education Level: High School, Travel Percentage: None, Job Shift: Any, Job Category: Hospitality - Hotel, Scope of Position
Requirements
- Professional demeanor appropriate for a resort environment.
- Previous Food and Beverage experience in a resort hotel environment preferred.
- A food handling certification must be completed within the first 90 days of employment.
- TIPS (Training for Intervention Procedures) certification must be completed within the first 90 days of employment.
- Knowledge of food and wine / cocktail beverages is an asset.
- Ability to operate a motor vehicle.
Responsibilities
- Ensure a positive dining experience for the guests.
- Manage setting tables, refilling drinks, clearing plates, and assisting with any other needs that arise during the service.
- Maintain cleanliness and condition of the work areas and equipment.
- Assist as needed to maintain standards of appearance, sanitation, and service in all areas of the department and meeting rooms.
- Polish silverware.
- Set tables according to type of event and service standards.
- Ensure service stations are stocked and ready for service.
- Observe and take note of dirty, clean, and occupied tables that need refreshment.
- Work closely with the culinary team to ensure compliance with food handling and sanitation standards.
- Assist guests’ service needs in a professional and timely manner.
- Perform any other reasonable request as required by management.
Education
- High school diploma or GED.
Skills and Abilities
- Ability to communicate in the English language. Second language is a plus.
- Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
- Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption.
- Knowledge of proper chemical handling, cleaning techniques and use of equipment/machinery.
- Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).
Physical Requirements
- Able to work in a fast-paced environment.
- Must be physically fit to lift, pull and push items up to 50 pounds.
- Also requires standing/walking/reaching and bending throughout shift.