Assistant Food and Beverage Manager - Caribe Royale Orlando Hotel

Sierra Lodgings Inc; Orlando (FL); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Sierra Lodgings Inc. in Orlando seeks an Assistant Food & Beverage Manager to support daily F&B operations in the absence of the manager. You will help ensure guest satisfaction, uphold standards, and drive departmental goals.

The role requires a 2-year degree in Hotel/Restaurant Management or related field and at least 2 years of leadership experience in F&B, with strong guest service, communication, and organizational skills. Proficiency in MS Word and Excel is required.

Qualifications

• Two-year degree from an accredited college or university in Hotel and Restaurant Management, Hospitality, Business Administration or related major.
• Minimum two years’ experience in a Food and Beverage position.
• Ability to communicate in the English language (second language is a plus).
• Ability to work flexible schedules including holidays and weekends.
• Knowledge of proper chemical handling, cleaning techniques and use of equipment.

Responsibilities

• Plan and run day-to-day operations of the department in the absence of the F&B Manager.
• Manage beverage purchasing, beverage menu design, marketing of new products and VIP guest requests.
• Lead Front of House staffing, including scheduling, coaching and driving sales.
• Maintain safety, cleanliness, and adherence to safety policies; handle guest and associate accidents.
• Review guest checks for proper handling procedures and budget awareness.
• Recruit, interview, and hire F&B associates; maintain strong associate relations.

Skills

Guest services

Communication

Leadership

Attention to detail

Time management

Education

Two-year degree in Hotel/Restaurant Management or related field

Tools

MS Word

Excel

Job description

Scope of PositionThe Assistant Food & Beverage Manager is primarily responsible for planning and running the day –to-day operations of the department in the absence of the Food & Beverage Manager. Adherence to establish policies, standards and procedures are required at all times in order to achieve high levels of guest satisfaction, quality service, compliance with corporate policies and procedures and local regulations while meeting/exceeding financial goals.Position RequirementsProfessional demeanor appropriate for a resort environment.Minimum 2 years’ experience in a leadership role in a food and beverage environmentConstant interactions and fulfilling the requests of guests.Must be able to handle a multitude of tasks in an ever-changing environment with a sense of alertness.Must possess outstanding guest services and communication skills.Ability to operate a motor vehicle.ResponsibilitiesUnderstands expectations and parameters for the Food and Beverage activities.Manages and communicates details both verbally and in writing to the guest and hotel operations.Manage beverage purchasing, beverage menu designing, marketing of new products and VIP guest requests.Strong food/wine and liquor knowledge.Excellent customer service skills.Manage all Front of House positions, including scheduling, developing and coaching associates, motivating the team and continuing to drive sales.Must have excellent organizational, interpersonal, and administrative skills and excellent attention to detail.Ability to meet deadlines, work under pressure and work independently.Ability to deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy accurately to resolve conflicts.Maintain safety by adhering to stated safety policies and handling guest and associate accidents.Spot-check guest checks to ensure proper check handling procedures are being adhered to.Be aware of the budget and continuously work towards achieving budgeted goals.Keep storerooms in a state of readiness, cleanliness and tidiness.Schedule dining room associates with forecasted business ensuring that staffing is adequate.Promote and maintain good associate relations between service kitchen and dining room.Lead efforts in recruiting, interviewing, and hiring of associates.Attention to detail and strong sense of urgency.Performs other duties as assigned to meet business needs or special projects in the Food and Beverage department.EducationTwo-year degree from an accredited college or university in Hotel and Restaurant Management, Hospitality, Business Administration or related major.Minimum two years’ experience in a Food and Beverage position.Skills and AbilitiesAbility to communicate in the English language. Second language is a plus.Ability to work flexible schedules including holidays and weekends.Knowledge of proper chemical handling, cleaning techniques and use of equipment, machinery.Must be proficient in Microsoft Word and Excel.Physical RequirementsAble to work in a fast-paced environment.Must be physically fit in order to lift, pull and push items up to 50 pounds.Requires standing/walking/reaching and bending throughout shift.