Banquet Server – Art‑Driven Events, Flexible Hours

21c Museum Hotel Durham; Durham (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

21c Museum Hotels in Durham is seeking an Event Server to deliver outstanding service during events and everyday guest interactions. You will take orders, serve food and beverages, and ensure smooth setup and teardown guided by the BEO and event captain.

The ideal candidate works flexible hours, communicates effectively in English, and presents a clean, professional appearance while contributing positively to a diverse team and vibrant guest experience at our multi-venue art-driven hospitality

Qualifications

• Strong communication skills and customer service mindset.
• Basic math skills for handling POS and transactions.
• Demonstrates a clean, professional appearance and demeanor.
• Fluent English (speaking, reading, and comprehension) for guest interaction.
• Beverage knowledge (spirits, beer/wine) helpful for service.

Responsibilities

• Hands-on execution of events and coordination with team members.
• Interacts with Event Captains and Event Manager to ensure excellent service.
• Fulfills set-up and tear-down of events per BEO and event guide.
• Delivers outstanding service to all hotel/restaurant guests, not only event attendees.
• Takes orders from guests, serves food and drinks, clears tables as needed.
• Follows service steps for each event type and maintains knowledge of items offered.
• Demonstrates knowledge of procedures, terminology, and techniques in the B&C department.
• Shows knowledge of ingredients of all food and beverage items served for the function.
• Knows hours, features, and services offered by 21c Museum Hotels.
• Maintains a positive, proactive attitude in all situations.
• Works as part of a team for large events and independently for smaller meetings.
• Punctuality and readiness to work scheduled shifts.

Skills

Strong communication skills

Basic math skills

Clean and professional appearance

English proficiency

Beverage knowledge

Job description

21c Museum Hotels in Durham is seeking an Event Server to deliver outstanding service during events and everyday guest interactions. You will take orders, serve food and beverages, and ensure smooth setup and teardown guided by the BEO and event captain.

The ideal candidate works flexible hours, communicates effectively in English, and presents a clean, professional appearance while contributing positively to a diverse team and vibrant guest experience at our multi-venue art-driven hospitality