Upscale Restaurant Server — Art-Driven Guest Experience

21c Museum Hotel Durham; Durham (NC); On-site; USD 21,000 - 34,000; Full time

Job summary

21c Museum Hotel Durham is seeking a Restaurant Server who will be an engaging ambassador for the restaurant, using verbal and non-verbal cues to anticipate guests' needs and make menu recommendations. You will excel at selling items while delivering accurate service and maintaining a welcoming atmosphere.

The role requires knowledge of menu items, wines by the glass, and specialty beverages, with a focus on prompt, cheerful service and a clean, organized work area.

Qualifications

• Strong communication skills; must be able to speak, read, and understand English.
• Able to work flexible hours (nights, weekends).
• Responsible, dependable, punctual.
• Basic math skills.

Responsibilities

• Reports to work on time and ready to work scheduled shifts.
• Follows all steps of service.
• Knows descriptions and ingredients of all menu items.
• Knows all wines by the glass and at least five wines in each category on the wine list in varying price ranges and styles.
• Knows drinks names, ingredients, preparation method, appropriate glassware, and garnishes.
• Knows specialty beverages, i.e., single malt scotches, cognacs, specialty drinks, beer list, etc.
• Sells menu items to increase overall sales.
• Serves beverages and food cheerfully and efficiently.
• Ensures that the service station is properly stocked.
• Completes all posted side work.
• Maintains a positive, friendly attitude with co-workers & guests.
• Provides prompt, accurate report of all income received during shift.
• Maintains a clean, orderly appearance in the restaurant service area.
• Assists/executes any tasks as assigned by supervisor.
• Follow all proper sanitation guidelines.

Skills

Strong communication

English fluency

Flexible hours

Punctuality

Customer service

Professional appearance

Education

High school diploma or equivalent

Tools

POS systems

Job description

21c Museum Hotel Durham is seeking a Restaurant Server who will be an engaging ambassador for the restaurant, using verbal and non-verbal cues to anticipate guests' needs and make menu recommendations. You will excel at selling items while delivering accurate service and maintaining a welcoming atmosphere.

The role requires knowledge of menu items, wines by the glass, and specialty beverages, with a focus on prompt, cheerful service and a clean, organized work area.