Banquet Server

AVERILL HOSPITALITY EMPLOYMENT; Whitefish (MT); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

$50 room rates at Averill properties

Discount spa, restaurant, and retail

Paid holidays

Paid time off

Insurance

401(k) match

Company discounts

Job summary

The Lodge at Whitefish Lake, part of Averill Hospitality, is seeking Banquet Servers to join our food and beverage team at a premier lakefront resort in Whitefish, MT. Earn $25 hourly with full-time seasonal opportunities and enjoy company discounts on Averill properties.

As a Banquet Server you will help in serving, setting up, and cleaning up functions, while delivering elegant and attentive service in a fast-paced yet refined environment that overlooks Whitefish Lake and surrounding mountains.

Qualifications

• Excellent customer service and guest-focused approach.
• Attention to detail and strong organization.
• Team oriented with good communication skills.
• Desire to deliver memorable guest experiences.
• Ability to build relationships and handle issues professionally.
• Must be 18+ with knowledge of alcohol laws in Montana.

Responsibilities

• Meet and exceed guest expectations during events and functions.
• Assist in serving, setup, and clean-up of banquet spaces.
• Set up event spaces with correct tables, ware, and garnishes.
• Carry large trays and move efficiently throughout shifts.
• Maintain equipment and decor in good condition and report issues.
• Respond promptly to guest or management requests.
• Follow health, safety, and hotel policies for banquets.
• Provide professional image through appearance and conduct.

Skills

Great customer service

Organized and detail oriented

Team player

Phenomenal guest experiences

Strong communication

Relationship building

Conflict resolution

Job description

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking Banquet Servers to work with our food and beverage team. $25 Hourly. As our Banquet Server, you will serve with elegance and excellence! Our lakefront resort is a refined, 4-star low-lit lodge overlooking surroundingmountains and Whitefish Lake. All employees receive perks of $50 rooms at anyof our properties, and discount rates at our spa, restaurant, and retail.

The Lodge at Whitefish Lake, an Averill HospitalityResort, is Montana's premier lakefront, leisure and outdoor activitydestination. The Lodge is a 4-star hotel located only 5 minutes from downtownWhitefish and 10 minutes from Whitefish Ski Resort. Our customer experiencefocuses on authentic Montana hospitality that creates lasting memories. TheHotel is one of several family-owned businesses under Averill Hospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

As a Banquet Servers, you’re responsible for meeting and exceeding theexpectations of all guests. The banquet Server is responsible primarily forassisting in serving, setting up, and clean-up of all functions. This isa fast-paced position that will involve constant interaction with guests.

MAIN DUTIES AND RESPONSIBILITIES:

• Knowledgeof event menu items and their contents with appropriate table settings,service ware, and the correct preparation and garnishing methods.
• Abilityto follow directions from banquet event orders.
• Responsiblefor setting up, serving, maintaining, and breaking down banquet rooms.
• Abilityto carry large and heavy trays on a continuous basis throughout shift.
• Ensureall equipment and decor is kept in excellent working conditionthrough personal inspection and reporting to Banquet and Event manager orCaptain on duty if it is not.
• Fosteropportunities for the team to learn, grow, and develop their abilities,collaborate with your peers to create a culture and work environmentfounded on respect,
• Respondquickly to requests from guests, supervisors, or management in a timely,friendly and efficient manner.
• Fullyunderstands and follows all regulations that pertain to health, andsafety, requirements of the banquets department, employees, and guests.
• Followsup with guests to ensure satisfaction of needs.
• Maintainssecurity of equipment, keys, and supplies issued each day.
• Reportsmissing articles, damage or mechanical problems from equipment, and anysort of structural damage to the hotel in all areas of the lodge and thebanquet department.
• Alwaysprovides a professional image through appearance and dress.
• Isable and willing to go long periods of time without sitting. Can maintainthe positions need continuous movement, bending, and lifting.
• Keepsa positive attitude with guests, peers, and management to ensure a goodenvironment for all.
• Followscompany policies and procedures and other duties as assigned bysupervisor, or manager.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY

• Great customer service skills.
• Must be organized and detailed oriented.
• Must be a team player.
• Desire to provide phenomenal guest experiences, a passion forquality, and attention to detail.
• Must be a minimum of 18 years of age to serve alcoholic beveragesand knowledge of Montana state laws.
• Willing to be flexible with scheduling and times scheduled based onevent orders and needs of guests.
• Strong communication skills with the ability to developrelationships and foster cooperation.
• Ability to build strong relationships.
• Successful track record in professionally addressing & resolvingdifficult and challenging issues at all levels.
• Ability to develop and encourage an open, stimulating and trustingenvironment that reflects our Company Mission, Brand Promise and Values.
• Must maintain good attendance and punctuality.
• Ability to effectively present information and respond in a timelyfashion to questions from groups of managers, guests, and thepublic
• Treats people with respect and dignity, keeps commitments, inspires trustin others, works ethically and with integrity, and upholds organizationalvalues.
• Must be alert and quick with reasoning.
• Should be able to make decisions for the best interest of thehotel. Ability to interpret instructions and guidelines set by thehotel's policy and procedures.

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions.Employees may be required to perform other and additional duties assigned bytheir supervisor.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.

Averill Hospitality provides equal employmentopportunities to all employees and applicants for employment andprohibits discrimination and harassment of any type without regard to race,color, religion, age, sex, national origin, disability status, genetics,protected veteran status, sexual orientation, gender identity or expression, orany other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions ofemployment, including recruiting, hiring, placement, promotion, termination,layoff, recall, transfer, leaves of absence, compensation, and training.

Work in an amazing destination town surrounded bybreathtaking mountains and spectacular lakes filled with year-round adventure! Enjoyworld class mountain biking, hiking, fishing, ziplining, horseback riding,river rafting, water sports, Glacier National Park, and more.