Banquet Server

PENN Entertainment, Inc.; St. Louis (MO); Hybrid; USD 9,600 - 17,000; Full time

Benefits offered by this job

Day 1 medical, dental, & vision

Uber benefit for metro stops

Recognition programs with cash rewards

Tuition Reimbursement & discounts

Job summary

PENN Entertainment, Inc. at Hollywood Casino St. Louis is hiring a Banquet Server.

You will set buffet lines, prepare stations, serve plated meals, and coordinate with banquet staff to deliver outstanding guest service at events. Applicants should have prior banquet or restaurant service experience, be able to read and write English, and maintain a positive, energetic attitude under pressure. Pay starts at $7.50 per hour plus tips, with benefits beginning Day 1 and opportunities for growth

Qualifications

• Banquet and/or restaurant service experience required.
• Knowledge of proper restaurant sanitation procedures.
• Outgoing personality with strong work habits.
• Ability to read and write in English and communicate effectively.

Responsibilities

• Sets buffet lines with proper equipment, supplies, and decor.
• Sets tables with silverware, napkins, condiments, centerpieces, etc.
• Prepares and serves beverages and plated meals to guests.
• Removes used items and maintains a clean workspace during events.
• Coordinates with banquet staff to deliver excellent guest service.
• Adheres to policies and supports smooth event breakdown.

Skills

Banquet service experience

Restaurant sanitation

English communication

Customer service

Multi-tasking

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

What does Hollywood Casino St. Louis have to offer?

• Day 1 medical, dental, & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

As a Banquet Server, you will:Pay: $7.50 per hour + tips (Tip Avg. $22 to $24 per hour)| Shift: Varies

Responsibilities

• Sets buffet lines and breaks with proper equipment, supplies, and decor.
• Sets tables with proper silverware, napkins, condiments, centerpieces, etc.
• Prepares and sets/serves beverages.
• Serves plated meals to guests.
• Removes used plates, glassware, silverware, etc., from assigned areas.
• Anticipates and provides for guests’ needs throughout entire function.
• Provides optimal guest service to all guests and responds efficiently to guest concerns.
• Maintains a clean and organized workspace to ensure timely break down of banquet events.
• Ensures that future events are set up for success.
• Polishes plates, silverware, and glassware.
• Responsible for sweeping, mopping, vacuuming, trash removal, etc.
• Coordinates with Banquet staff and other restaurant personnel to provide excellent guest service.
• Various other duties may be assigned.
• Adheres to regulatory, departmental, and company policies in an ethical manner.

Requirements

• Applicant must be at least 18 years of age
• Previous Banquet and/or restaurant service experience.
• Knowledge of proper restaurant sanitation procedures.
• Outgoing personality with exceptional work habits.
• Must have open availability to work Holiday Season (December 1st through December 23rd).
• Must be able to read and write in English and have good verbal communication skills.
• Basic math skills such as adding, subtracting, multiplication, division, fractions, decimals, etc.
• Ability to respond to visual and aural cues.
• Ability to maintain a positive attitude.
• Ability to operate in mentally and physically stressful situations.
• Able to work independently with little or no direct supervision.
• Able to multi-task efficiently.
• Physically mobile with ability to push, pull, carry, and lift up to 30 lbs., and the ability to reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas.