Restaurant Host/Cashier

PENN Entertainment, Inc.; Northern (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Day 1 medical benefits

Uber benefit for nearby metro stops

Cash rewards and recognition programs

Tuition reimbursement and scholarships

Job summary

Hollywood Casino & Hotel in Kentucky is hiring a Restaurant Host Cashier. You will greet guests, seat them, and provide fast, friendly service while assisting staff.

The position offers day-one medical benefits, a base pay of $14.00 per hour plus tips, and shifts that vary. You may work nights, weekends, and holidays in a dynamic casino environment with opportunities for growth.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent.
• Previous customer service experience in a high-volume operation preferred.
• Read, write, speak, and understand English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.

Responsibilities

• Provide fast, friendly, professional, and responsive customer service to restaurant guests and staff.
• Greets, and makes welcome, each guest entering restaurant.
• Seats guests in restaurant as per specified rotation requirements.
• Maintains proper seating and reservation documentation.
• Monitors restaurant for table availability.
• Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.
• Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.
• Completes all assigned closing duties at end of shift.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.
• Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.

Skills

Customer service

English fluency

Cashier experience

High-volume support

Professional appearance

Education

High School Diploma

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

What does Hollywood Casino & Hotel have to offer?

• Day 1 medical, dental, & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

As a Restaurant Host Cashier you will,

Pay: $14.00 per hour + tips (Tip Avg. $80 per shift)| Shift: Varies

• Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant.
• Seats guests in restaurant as per specified rotation requirements.
• Maintains proper seating and reservation documentation.
• Monitors restaurant for table availability.
• Keeps designated working area clean and organized; wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards.
• Assists wait staff and bus persons in their duties (e.g., refills water glasses and coffee cups, helps pre-bus and bus tables, attends to guest needs) as necessary, or required.
• Completes all assigned closing duties at end of shift.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.
• Thanks customers, invites them back, wishes them luck, and makes it easy for them to get back in play.

Requirements

• Applicant must be at least 18 years of age.
• High School Diploma or equivalent.
• Previous customer service experience in a high-volume operation preferred.
• Read, write, speak, and understand English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.