Banquet Server

PENN Entertainment, Inc.; Baton Rouge (LA); Hybrid; USD 17,000 - 25,000; Full time

Job summary

PENN Entertainment is seeking friendly banquet servers to support event operations in Baton Rouge, LA. You will set up banquet facilities, plate and serve meals, and help maintain a clean workspace while delivering personalized service to guests.

The role requires 18+, a high school diploma, basic math and English literacy, TiPS certification, a valid driver's license, and the physical ability to lift up to 25 lbs. Hospitality experience is helpful but not required.

Qualifications

• Must be at least 18 years old.
• High School diploma or equivalent.
• Basic computer knowledge.
• Ability to read and write in English and good verbal communication.
• Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.
• TiPS certified.
• Valid driver’s license.

Responsibilities

• The set-up of the banquet facilities including arranging tables, chairs, linens, serve ware, and, if applicable, some decorations.
• Plating and serving of the guests meals.
• Maintain a clean and organized workspace to ensure a quicker and timelier set-up and tear down of banquet facilities.
• Provides personalized service and uses guest name
• Resolves service problems according to guidelines
• Various other duties may be assigned as roster of banquets changes.

Skills

Excellent customer service

Communication skills

Detail oriented

Team player

Education

High School diploma

Tools

POS systems

Job description

Overview

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus - may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• The set-up of the banquet facilities including arranging tables, chairs, linens, serve ware, and, if applicable, some decorations.
• Plating and serving of the guests meals.
• Maintain a clean and organized workspace to ensure a quicker and timelier set-up and tear down of banquet facilities.
• Provides personalized service and uses guest name
• Resolves service problems according to guidelines
• Various other duties may be assigned as roster of banquets changes.

Requirements

• Must be a minimum of 18 years of age.
• High School diploma or equivalent and/or six months related experience and/or training preferred; or equivalent combination of education and experience.
• Basic computer knowledge.
• Must be able to read and write in English and have good verbal communicating skills.
• Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must be TiPS certified.
• Must have clean/valid driver's license.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
• Obtain and maintain valid alcohol serving permits.