Banquet Server

The-Grand-America-Hotel-; Salt Lake City (UT); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

On-site cafeteria

Employee room rates

Job summary

The Grand America Hotel in Salt Lake City, UT is seeking a courteous Banquet Server to greet, assist, and serve guests at special functions.

You will help with event planning, setup, and cleanup, carry trays, and respond to guest questions with professional service. This part-time role requires flexibility for early mornings, late nights, weekends and holidays.

Medical benefits and on-site facilities available; employee room rates across Grand America properties.

Qualifications

• Excellent customer service and communication skills.
• Professional and courteous demeanor with guests.
• Ability to work as part of a team and follow instructions.
• Ability to stand for extended periods and lift up to 25 pounds.
• Availability for early mornings, late nights, weekends and holidays.

Responsibilities

• Greet guests and assist with seating.
• Serve food and beverages and respond to requests.
• Assist with event setup, service, and cleanup.
• Circulate trays and maintain guest comfort.
• Direct guests and provide information about facilities.
• Support staff to ensure guest satisfaction.
• Adhere to safety and quality regulations.

Job description

The Grand America Hotel
Salt Lake City, UT 84111, USA

• Rate : $18 USD per hour
• Food and Beverage
• Part-Time
• Requisition #: BANQU004331

Description

We are looking for a courteous and professional Banquet Server to be responsible for greeting, assisting, and serving guests at special functions and events. The Banquet Server will help assist with event planning, preparation, and clean up, serve guests, and respond to questions, complaints, and requests.

To be a successful Banquet Server, you should possess excellent customer service and communication skills. You should be professional, polite to guests, and an efficient server.

Responsibilities:

• Assisting with event preparation, set up, and closing, including setting up tablecloths and place settings, and buffets.
• Greeting guests as they enter a venue and helping them to find their seats.
• Seeing to the comfort of guests through answering questions and serving food and beverages.
• Circulating the room with trays of appetizers and beverages.
• Directing guests to necessary services and features, and leading guests on tours of the location.
• Supporting other staff to ensure guest satisfaction.
• Adhering to safety and quality regulations.

Qualifications:

• Ability to work as part of a team and follow instructions.
• Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavy weight.
• Excellent interpersonal, communication, and customer service skills.
• Availability to work shifts, including early mornings, late nights, weekends, and holidays (including but not limited to Easter, Mother’s Day, and Thanksgiving)

Physical Requirements:

• Ability to stand, walk, and move around the dining area for extended periods of time (up to 8+ hours).
• Ability to lift and carry heavy trays, food, and beverage orders (up to 25 pounds).
• Ability to bend, squat, and reach in order to serve guests and retrieve items from shelves or storage areas.
• Comfortable working in a busy, fast-paced environment with high noise levels.
• Good physical stamina and mobility to efficiently serve a high volume of customers throughout shifts.

Perks and Benefits:

• Medical, Dental, Vision, Life insurance (Full-Time, 30+ hours/week)
• 401(k) with company match after 12 months of employment
• On-site cafeteria
• Employee rates on rooms at Grand America Hotels & Resorts’ properties

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.