Banquet Server

Cloudland At Mclemore Resort Lookout Mountain, Curio By Hilton; Rising Fawn (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Team discount

Uniforms Provided

Food & Beverage Discounts

Tuition Reimbursement

Job summary

Cloudland at McLemore Resort Lookout Mountain, Curio By Hilton is seeking a courteous Banquet Server to ensure guests have a great dining and meeting experience. You will review BEOs, set up dining spaces, greet guests, and deliver food and beverages with attention to detail and efficiency.

The role requires 3–6 months’ experience in food/beverage service, HIPs/TIPS certification, and the ability to read English, stand long shifts, and lift 20–40 lbs.

Qualifications

• High school education or equivalent experience.
• Three to six months experience in a food/beverage services environment.
• TIPs certification.

Responsibilities

• Check server’s and house person’s BEOs to ensure information is accurate.
• Review BEOs at the beginning of each shift to ensure room is set as contracted.
• Set tables, glassware, and silverware per dining rules and specification.
• Greet and serve guests following policies and procedures for service of food and beverage.
• Maintain a neat, clean station and fulfill guest needs throughout service.
• Follow money-handling procedures for a-la-carte and banquet service.
• Complete assigned side work.

Education

High school diploma or equivalent

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.POSITION PROFILEInteract with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times.ESSENTIAL RESPONSIBILTIESCheck server’s and house person’s BEOs to ensure that all information is accurate.Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted.Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided. Be in communication with the Banquet Captain/ Lead Server in regard to any special needs. Set tables, glassware, flatware and silver ware per dining rules and specification. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.Keep station neat and clean while servicing guest per established policies and procedures. Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses. Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment. Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment. Follow all guest check and money-handling procedures when serving a-la-carte and food and beverage.Complete assigned side workREQUIRED KNOWLEDGE, SKILLS, AND ABILITIESHigh school education or equivalent experience.Three - Six months experience in a food/beverage services environment or establishment.Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.Must be TIPs certified.Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.Able to read, speak and understand English.PHYSICAL DEMANDSAble to lift, push, carry 20 - 40 lbs.Stand continuously for long periods of time.Communicate information and hotel services to management, staff and guests.BENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!