Greeter - Croft

Cloudland At Mclemore Resort Lookout Mountain, Curio By Hilton; Rising Fawn (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hotel discount

Uniforms provided

Paid PTO

401k with employer match

Tuition reimbursement

Food and beverage discounts

Job summary

Cloudland at McLemore Resort is seeking a friendly Restaurant Host/Hostess to greet guests, escort them to tables, and present menus. You are the first impression in the dining experience and must keep doors, menus, and seating areas inviting.

You will coordinate reservations, inform servers of locations, and support smooth service by collaborating with management and the kitchen. A positive attitude and ability to manage guest flow are essential for delivering thoughtful hospitality.

Qualifications

• You are the first point of contact for guests, greeting and seating them.
• Plan seating charts and manage reservations for the evening.
• Coordinate with servers, management and kitchen to sync timing.

Responsibilities

• Greet guests, escort to tables, pull chair, present menus.
• Keep entry doors and menus clean, inviting and updated.
• Inform servers of location and assigned station, ensure smooth flow.
• Check reservations and staff for private parties, adjust as needed.
• Greet guests upon departure and confirm satisfaction.

Skills

Guest service

Communication

Teamwork

Positive attitude

Job description

COMPANY OVERVIEWAt Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.POSITION PROFILEGreet and seat all guests and ensure a quality dining experience. Supervises and coordinate the activities of the dining room in a restaurant.ESSENTIAL RESPONSIBILTIESGreet guests, escort them to their table, pull chair out for the guest, and present menus.Make sure entry doors are clean, free of debris and are inviting, and welcoming.Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items.Inform servers of their location and assigned station. Plan out the seating chart and organize the reservations for the evening.Check with the phone reservationists or answering machine messages to assure you have all reservations.Check with manager to assure private parties are properly staffed and organized for the evening.Check with kitchen to verify menu items are readily available.Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow.Greet guest as they are leaving the restaurant to ensure guest had a pleasant dining experience. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment, they are also the last.Check with every guest to note any problem to quickly get a manager.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESYou are the first point of contact for guests. You’ll greet them, make them feel welcome, answer questions.Making sure guests feel comfortable, valued, and attended to is the core of the role.Handling special requests (e.g., seating for kids, accessibility), dealing with waiting lists, helping resolve issues.Positive Attitude & EmpathyKnowledge of Restaurant Flow & Basic SystemsPHYSICAL DEMANDSAble to lift, push, carry 20 - 40 lbs.Stand continuously for long periods of time.Communicate information and hotel services to management, staff and guests.BENEFITS PACKAGECompetitive SalaryDaily Pay!Team Member Hotel Discount ProgramUniforms Provided for most positionsBenefits - Health, Dental, Vision, Life Insurance, and other supplemental optionsPaid PTO401k with employer matchFood and Beverage DiscountsTuition ReimbursementIf you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!