Banquet Server

University at Buffalo Campus Dining & Shops; Buffalo (NY); On-site; Full time

Job summary

A leading university seeks a Catering Employee to provide exceptional service for events. Responsibilities include setup, service, and cleanup, ensuring a high standard of guest experience. Must have a valid NYS driver's license and strong customer service skills.

Benefits

Benefits Included

Qualifications

• Must be able to read and write English.
• Must have dependable transportation.

Responsibilities

• Provide exceptional service for catering events.
• Transport, set up, and clean up for events.
• Ensure compliance with event standards.

Skills

Customer Service

Teamwork

Punctuality

Communication

Basic Math Skills

Education

Valid NYS Driver's License

Job description

• Location 146 Fargo Quad,Buffalo, NY, 14261,United States
• Base Pay $16.22 / Hour
• Job Category Union Full-Time
• Employee Type Full-Time

Description

Job Classification Catering Employee

Department Three Pillars Catering and Concessions

Status Probationary Full-Time Union
May incur lay-offs during University recess periods

FLSA Status Full-Time, Non-Exempt, Hourly

Starting Rate $16.22 + Gratuity (Union Employees: See Appendix “A” of Union contract)

Benefits Benefits Included

Present Schedule

Schedule Varies. Must be available days, evenings, weekends, with hours changing weekly

Note that stated hours and days may vary – Mandatory overtime, as required, in the Union Contract

Position Summary

Provide exceptional service for Three Pillars Catering. Set up, service, and cleanup of special events on and off UB Campus for clients.

Job Requirements

• Valid NYS driver’s license with clean, safe driving record, must be able to drive a car/people van to transport staff and items to and from events for deliveries and drop offs.
• Professional appearance.
• Ability to work well with team.
• Willing to do prep and clean up on occasion.
• Familiar with off premises catering – i.e. loading & unloading of equipment, set up.
• Punctuality and consistent attendance.
• Must be able to read and write English.
• Must be able to communicate well with customers and management.
• Must have excellent customer service skills.
• Must have professional appearance, demeanor, and hygiene.
• Must have basic and accurate math skills.
• Must be able to make independence decisions.
• Must have dependable transportation.
• Must work Catering, Concessions and any other special events assigned to the department.
• Must obtain PCI certification through Campus Dining for working events.
• Non-Essential Requirement: Employee must have a valid NYS Drivers License, and be willing to submit to A Department of Transportation (DOT) physical examination, in order to obtain a DOT card. Company drug screen testing also required, as employee may need to drive a truck during certain events and peak periods.

Job Assignments

• Ensure exemplary guest service through all forms of banquet service, carving stations, bartending, running food during events, buffets, plated, replenishing product and supplies in compliance with event standards.
• Ensure that events are properly equipped and executed by transporting, pulling, setting up and breaking down, as well as returning equipment to designated storages in compliance with event standards and instructions.
• Perform side work by helping to provide a safe and clean work environment.
• Clean, organize and restock equipment/product returning from catering events.
• Perform other duties as assigned.
• Service at Presidential events, President Residence and Butler Mansion.
• General cleaning and other food service duties as requested by management.
• The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls.
• The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise.
• Exposure to extreme temperatures in coolers and freezers.

Physical and Mental Demands

• The position is very active and the employee must be able to stand and walk minimum of 8 hours.
• The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, crawl, bend, stretch, twist, or reach out.
• While performing the duties of the job, the employee is regularly required to talk and hear.
• The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
• The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc.
• The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision.
• The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs.

Application for Position Vacancy form must be submitted THROUGH KRONOS or by paper form to HR by Midnight:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employee Name:

Employee Signature:

Date:

Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.