Banquet Server

Driftwood Hospitality Management; Springfield (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality management company as a Banquet Server. This entry-level full-time role involves setting up event spaces, serving food and beverages, and ensuring guest satisfaction. Enjoy a competitive pay range and various perks, including a sign-on bonus. Ideal for those with a passion for customer service and hospitality.

Benefits

$500 SIGN ON BONUS!!!

Free Meal

Hotel Discounts

Paid Time Off

Qualifications

• Knowledge of state and federal liquor regulations.
• Hold a current Food Handler Card.
• Basic knowledge of food and beverage preparations.

Responsibilities

• Set up and break down event space as instructed.
• Serve food and beverages to guests.
• Clear and reset banquet rooms after events.

Skills

Knowledge of liquor regulations

Food preparation knowledge

Customer service etiquette

Basic English knowledge

Education

Food Handler Card

Job description

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Driftwood Hospitality Management provided pay range

This range is provided by Driftwood Hospitality Management. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $22.00/hr

Great Opportunity to Work at the Crowne Plaza

• $500 SIGN ON BONUS!!!
• Free Meal
• 410K
• Hotel Discounts
• Paid Time Off
  
  

Job Summary

Responsible for assisting with the set up and breakdown of the event space and serving food and/or beverages in a friendly, courteous, and professional manner according to the hotel’s high standards of quality.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware.
• Attend stand up meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
• Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function.
• Line out supplies as directed for future functions as needed.
• Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.
• Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Banquet Personnel when need.
  
  

Knowledge, Skills & Abilities

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.
  
  

PHYSICAL DEMANDS

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting Thirty (30) pounds maximum.
• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
  
  

Apply Now

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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