Banquet Server

MADDEN BROTHERS INC; Brainerd (MN); On-site; USD 19,000 - 21,000; Part time

Job summary

Madden’s is an award-winning resort seeking a Part-Time Banquet Server in Brainerd, MN. The role involves setting up function spaces, serving food and beverages, and maintaining a clean banquet area. You will handle guest requests, monitor inventory, and ensure excellent customer service with reliable attendance.

The position requires a high school diploma or GED (or equivalent) and at least a few months of related experience. Work hours vary, including nights and weekends.

Qualifications

• High school diploma or GED or equivalent.
• Three months related experience and/or training.
• Equivalent combination of education and experience.

Responsibilities

• Prepare function site and ensure meeting room is set per specifications.
• Serve food and beverage items per established guidelines.
• Set dining tables, buffets, and service areas as directed.
• Communicate guest requests to the department manager.
• Maintain a clean banquet or catering area and equipment.
• Assist in inventory control and monitoring waste.
• Provide excellent customer service by anticipating guest needs.
• Adhere to safe work practices and maintain regular attendance.
• Perform other duties as required.
• Varying work hours, with nights and weekends.

Skills

Organized

Communication

Decision making

Teamwork

Vendor relationships

Time management

Education

High school diploma or GED

Job description

Job Details

Job Location: Brainerd, MN 56401

Position Type: Part-Time

Salary Range: $14.00 - $15.50 Hourly

Job Category: Food & Beverage

Madden'sis an award-winning resort, located on more than 1,000 acres, that anticipates the wishes and desires of vacationers and offers them fantastic golf, upscale dining, lakeside spa, tennis, activity programs for children, biking, shopping, and art gallery with painting classes and almost every kind of on-the-water recreation possible in Minnesota, including fishing. Madden’s has distinguished itself by an emphasis on gracious hospitality, quality, and diversity. Our philosophy is simply to provide the best that Minnesota has to offer. Madden’s is currently seeking Part-Time Banquet Servers.

Duties and Responsibilities

• Prepares function site assures meeting room is set according to specifications.
• Serves food and beverage items to guests based on established guidelines.
• Sets dining tables, buffets, and other service areas as according to Banquet Event Order or as directed.
• Communicates guest requests and concerns to the department manager.
• Helps to maintain a clean banquet or catering kitchen, coolers, and equipment.
• Assists in inventory control and monitoring waste in the banquet or catering area.
• Ensures the guests are provided with excellent customer service by anticipating their needs before they arise.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Skills and Abilities

• Organized, great communication, decisive & flexible.
• Excellentlistening, speaking, and writingskills.
• Great decision-making skills.
• Must be able to work alongside other people and independently.
• The ability to establish and maintain relationships with vendors and markets is essential.
• Time management.

Education/Experience

High school diploma or general education degree (GED); three months related experience and/or training; or equivalent combination of education and experience.

Supervisory Responsibilities

This position does not require any supervisory responsibilities.

Work Environment

Work is performed in multiple outlets and facilities.

Physical Demands

Primarily stationary such as sitting or standing for prolonged periods of time. Must have the ability to stand, walk, talk/hear, both in person and by telephone, occasionally required to stoop, kneel, bend, crouch and lift up to 50 pound boxes and items sometimes repeatedly.

Expected Hours of Work

Varying work schedule, with occasional nights and weekends.

Travel

Less than 10% travel required.