Banquet Server

21c Museum Hotels; Bentonville (AR); On-site; USD 17,000 - 25,000; Full time

Job summary

21c Museum Hotels in Bentonville, AR seeks an Event Server to deliver outstanding service during events and everyday hospitality in our unique venue.

You will take orders, serve food and drinks, clear tables, and assist with setup and teardown per BEO and guidance from Event Captains.

The role requires flexibility (nights/weekends), clean, professional appearance, and strong English communication; a background check is required.

Qualifications

• Strong communication skills; must be able to speak, read and understand English.
• Professional appearance and demeanor required.
• Flexibility to work nights and weekends.
• Ability to work as part of a team or independently as needed.
• Fluent English communication is essential.

Responsibilities

• Hands-on execution of events with the team.
• Take guest orders, serve food and drinks, and clear tables.
• Coordinate with Event Captains for smooth function service.
• Set up and tear down of events per BEO and event specs.
• Demonstrate knowledge of beverages and offerings of the venue.

Skills

Strong communication

Professional appearance

Flexible hours

Team player

English fluency

Job description

Company Description

21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Job Description

Reports To: Event Captain/Event Manager

General Purpose: The Event Server is committed to great customer service and has a passion for promoting 21c Museum Hotels. The Event Server is thorough, task-oriented, can effectively complete tasks of varying importance and can dependably hop into any position within their department at any given time. The Event Server is willing and able to be a part of a diverse work force serving a diverse clientele and can relate to people from a variety of backgrounds.

Specific Responsibilities

• Hands on execution of event while working with other B&C teammates
• Interacts with Event Captains and Event Manager throughout function to ensure excellent event service.
• Fulfills any and all set-up and tear down of events per BEO, Req sheet, and Event Captain.
• Executes excellent customer service to all guests in hotel/restaurant, not just those attending event.
• Takes orders from guests, serves food and drinks, and clears tables as necessary.
• Follows the steps of service for each specific type of event.
• Demonstrates knowledge of procedures, terminology and techniques used in the B&C department.
• Demonstrates knowledge of ingredients of all food and beverage items served and available for the function.
• Knows hours, features and services offered by 21c Museum Hotels.
• Demonstrates a positive, proactive and motivated attitude in any situation.
• Able to work in a team for large events and solo for smaller meetings.
• Reports to work on time and ready to work scheduled shift.

Qualifications

• Able to work flexible hours (nights, weekends).
• Responsible, dependable, punctual.
• Basic math skills.
• Strong communication skills; must be able to speak, read and understand English.
• Clean and professional appearance.
• Demonstrates enthusiasm for all things 21c.
• Beverage knowledge (spirits & beer/wine/especially Bourbon).
• Must pass a background check.

Physical Requirements

• Must be able to carry full cocktail tray comfortably.
• Must be able to stand and walk for long periods of time
• Must be able to lift at least 50 pounds

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm