Banquet Server

Holiday Inn - Austin Midtown, TX; Austin (TX); On-site; USD 16,531 - 24,796; Full time

Job summary

Holiday Inn in Austin is seeking a Banquet Server to join our team. You will work in our convention and catering spaces, delivering memorable and quality service to guests during events ranging from 5 to 2000 people.

You will set up banquet areas, assist during dining, maintain cleanliness, and ensure service aligns with brand standards and safety rules. No education required; English fluency expected; on-site role.

Qualifications

• No education or experience requirements for this job.
• Fluency in reading, writing and speaking English is required.

Responsibilities

• Prepare the banquet area before the guests arrive.
• Set up tables with linens, chair covers, silverware, centerpieces and glassware.
• Fill water glasses, bread baskets, buffet tables, coffee, teas and milks.
• Serve meals and provide items needed during dining experience.
• Clear used plates and debris from banquet area.
• Be an expert on the food being served.
• Deliver all service according to brand programs and hotel standards.
• Abide by all state and local health codes.
• Maintain cleanliness of work area and equipment, replenishing supplies as needed.

Skills

Professional demeanor

Guest service mindset

English proficiency

Food handling permit

Alcohol awareness certification

Calm under pressure

Job description

Holiday Inn - Banquet Server

Holiday Inn is looking for a professional Banquet Server. While working for us you will enjoy a fun, team environment while building lasting relationships with coworkers and guests. We will provide career growth through training, and camaraderie with our entire family of hotel employees.

Banquet Server Job Overview

Banquet Servers work in our convention and catering areas delivering memorable and quality services to our guests. Our facilities strive to provide an exceptional event to our clients and we rely on banquet servers to deliver this. Banquet servers will work events ranging from 5 to 2000 people which can include weddings, corporate events, and conventions. Additionally, banquet servers contribute to the overall safety and security of the hotel by reporting damage, following safety rules, and assisting in emergency situations.

Primary Responsibilities

• Prepare the banquet area before the guests arrive.
• Set-Up the tables with linens, chair covers, silver wares, center pieces, proper glassware.
• Fill water glasses, bread baskets, buffet tables, coffee, teas and milks.
• Serve meals and provide any items needed during dining experience.
• Clear used plates and debris from banquet area.
• Be an expert on food being served.
• Deliver all service according to brand programs and hotel standards.
• Abide by all state and local health codes.
• Maintain cleanliness of work area and equipment, replenishing supplies as needed.

Qualifications

• Must have professional, warm, and approachable disposition.
• General understanding of the operation of a hotel event center.
• Fluently read, write and speak English.
• Hold and maintain any required food handling permit or license.
• Hold and maintain any required alcohol awareness training/serving certification permit. or license.
• Demonstrated ability to remain level-headed in hectic and tense situations.

Supervisory Responsibilities

No supervisory responsibilities required for this job.

Work Environment

This job operates in a hotel convention space as well as offsite caters and a commercial kitchen. Regular exposure to heat and humidity in the kitchen. Offsite caters may be outdoors or in non-temperature regulated buildings. Various odors related to food product, cooking and cleaning chemicals may be present. Colored lights, loud music, smoke machines may be used during some events.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Required to frequently move around the event center and kitchen positioning self to deliver food and drink orders, stock supplies in lower and upper cabinets/helves, and clear dishes and debris. Will transport up to 300lbs, will position up to 50lbs. and will move up to 30lbs. required to move about hotel, event center and offsite catering locations.

Mental Demands

The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must have mental alertness, the ability to detect food irregularities and identify safety concerns.

Required Education & Experience

No education or experience requirements for this job.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

We expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of our employees to perform their job duties may result in discipline up to and including termination.

FLSA Classification

Either Non-Exempt Directly

Reports to

Banquet Manager or Food & Beverage Director