Banquet Server

Generation Hospitality Group; Billings (MT); On-site; USD 9,600 - 15,000; Full time

Job summary

Generation Hospitality Group in Billings, MT seeks a Banquet Server to support weddings, corporate events, and other functions at Hilton Garden Inn Billings. This hourly, full-time role focuses on guest service, setup, service and breakdown within a fast-paced, team-oriented environment.

Responsibilities include setting up banquet spaces, serving in various service styles, maintaining beverage stations, ensuring cleanliness and safety, and coordinating with captains and culinary team to deliver

Qualifications

• Experience as banquet server or similar food & beverage role preferred
• Proficient in English communication
• Strong customer service and hospitality skills
• Ability to work in a team, follow directions from supervisors and captains
• Willingness to work flexible schedule including evenings, weekends, holidays
• Physical ability to lift 30–40 pounds and stand for extended periods

Responsibilities

• Provide friendly, attentive, and professional service to all guests during banquets, meetings, and catered events
• Set up banquet rooms and event spaces per orders and diagrams
• Prepare and maintain beverage stations, buffet lines, and food displays
• Serve plated meals, family-style or buffet service as directed
• Deliver food and beverage items to guests in a timely manner
• Clear tables and reset dining areas throughout events
• Coordinate with banquet captains and team for seamless event execution
• Follow food safety and sanitation guidelines
• Handle cash or payment transactions when required
• Report guest concerns or incidents promptly

Skills

Banquet server experience

English communication

Customer service

Teamwork

Physical stamina

Education

High school diploma or equivalent

Job description

About Generation Hospitality

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

About Generation Hospitality

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

About The Role

As a Banquet Server in our Banquet / Catering department, you will play a key role in delivering outstanding guest experiences for weddings, corporate events, social gatherings, and other special functions. This hourly, full-time position is highly guest-facing and requires strong attention to detail, a professional demeanor, and the ability to work efficiently in a fast-paced, team-oriented environment. You will assist with event setup, service, and breakdown while upholding our standards of hospitality, safety, and cleanliness.

What You'll Do

• Provide friendly, attentive, and professional service to all guests during banquets, meetings, and catered events
• Set up banquet rooms and event spaces according to event orders and diagrams, including tables, chairs, linens, place settings, and service stations
• Prepare and maintain beverage stations, buffet lines, and food displays ensuring they are fully stocked, clean, and visually appealing
• Serve plated meals, family-style service, or buffet service as directed, following proper serving and clearing techniques
• Deliver food and beverage items to guests in a timely manner, checking for accuracy and quality
• Clear tables and reset as needed throughout events, maintaining a clean and organized dining environment
• Monitor guest needs during events, promptly responding to requests and communicating special needs to supervisors or the culinary team
• Assist with setup and breakdown of meeting rooms, including water service, refreshments, and basic audiovisual setup as needed
• Follow all food safety, sanitation, and workplace safety guidelines, including proper handling of glassware, dishware, and serving equipment
• Coordinate with banquet captains, supervisors, and fellow team members to ensure seamless event execution
• Handle cash or payment transactions when required, following established procedures and controls
• Report any guest concerns, accidents, or incidents to management promptly and professionally
• Participate in pre-event briefings to understand event details, timelines, and special requirements
• Assist with post-event breakdown, including removing linens, flatware, glassware, and décor, and returning items to designated areas
• Maintain a neat, clean, and professional appearance in accordance with company uniform and grooming standards
• Support other food and beverage operations or departments as needed, based on business levels and management direction

Qualifications

• Previous experience as a banquet server, restaurant server, or in a similar food and beverage role preferred but not always required
• Ability to communicate clearly and professionally in English, both verbally and in writing
• Strong customer service and hospitality skills with a positive, guest-focused attitude
• Ability to work well in a team environment and follow direction from supervisors and banquet captains
• Comfort with carrying trays, plates, and glassware and performing repetitive motions throughout a shift
• Physical ability to stand and walk for extended periods and to lift, carry, push, or pull up to 30–40 pounds as needed
• Willingness to work a flexible schedule, including evenings, weekends, and holidays, based on event business levels
• Basic knowledge of food and beverage service standards, including proper table service etiquette and sequence of service
• Understanding of or willingness to learn food safety and sanitation practices (ServSafe or equivalent certification a plus)
• Reliable transportation and consistent punctuality for scheduled shifts and event call times
• Professional appearance and demeanor with strong interpersonal and communication skills
• Ability to remain calm and organized under pressure and adapt quickly to changing event needs and timelines
• Legal authorization to work in the country where the position is located
• High school diploma or equivalent preferred

The Pay Range For This Role Is

10.85 - 10.85 USD per hour(Hilton Garden Inn Billings)