Banquet Server

American Golf; Albuquerque (NM); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a distinguished leader in the golf industry as a Banquet Server, where you will play a key role in providing exceptional service at various events. This position requires a passion for customer service and the ability to thrive in a fast-paced environment. As a Banquet Server, you will assist in creating memorable experiences for guests by ensuring their needs are met and expectations exceeded. With a commitment to excellence and a focus on teamwork, this role offers the opportunity to be part of a dynamic team dedicated to delivering unparalleled service. If you are enthusiastic, friendly, and ready to make a difference, this is the perfect opportunity for you.

Qualifications

• Must be of legal age to serve alcohol, effective communication and customer service skills required.
• Ability to maintain composure in a fast-paced environment is essential.

Responsibilities

• Assist in welcoming and serving guests during banquet functions.
• Setup banquet room and serve beverages and menu courses.
• Ensure guest satisfaction by checking in and replenishing beverages.

Skills

Customer Service

Communication Skills

Teamwork

Conflict Resolution

Knowledge of Food Service Regulations

Education

High School diploma or equivalent

Job description

Company Overview

ABOUT AMERICAN GOLF

American Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity.

Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.

We pride ourselves on our commitment to excellence, continually striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring that each visitor to our facilities has an unparalleled experience.

Job Details

Job Purpose

The Banquet Server is responsible for greeting, assisting, and serving guests and members at special functions and events. A successful Banquet Server possess excellent customer service and communication skills.

Key Responsibilities:

1. Assist Banquet Managers in welcoming, serving, and providing a positive experience to members and guests during banquet functions
2. Setup banquet room as requested by the supervisor to include glassware, service ware, and linen
3. Attend roll call meetings prior to banquet kick off to learn responsibilities and expectations
4. Serve beverages and menu courses in appropriate order
5. Remove plates, service ware, and glassware as guests and members finish their courses
6. Abide by all corporate acts, laws and requirements pertaining to serving alcoholic beverages
7. Replenish beverages when necessary and check with guests and members to ensure they are satisfied
8. Perform other related functions that may be assigned.

Additional Information

Qualifications

1. Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
2. Effective communication skills, strong interpersonal and customer service skills
3. Maintain composure in a fast-paced environment

Education

1. High School diploma or equivalent experience preferred

Skills/Abilities/Personal Characteristics

1. Knowledge of Food Service Regulations
2. Verbal and Written Communication
3. Customer Service
4. Resolve Conflict
5. Teamwork
6. Friendliness
7. Energy Level
8. Efficiency

Working Conditions

1. Days and hours of work vary by schedule and business needs
2. Evening, weekend, and holiday work will be required
3. While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.
4. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state and/or local law.