Banquet Production Team Lead

Harry and David, LLC; Medford (OR); Hybrid; USD 52,000 - 66,000; Full time

Job summary

1-800-FLOWERS.COM, INC is seeking a Team Lead to supervise line staff, train personnel on processes, and ensure accurate, timely production and record-keeping. The role includes assigning teams, monitoring performance, coaching employees, and maintaining confidentiality in handling personnel matters.

The position may involve interactions with Human Resources and requires adherence to safety and attendance standards.

Qualifications

• This position requires a push or pull up to 50 pounds, and the ability to withstand a production environment with exposure to dust, occasional fumes and varying production and cold storage.
• Work performed will be in a production environment with possible exposure to food allergens, dust, varying temperatures, loud noise level and occasional fumes and chemicals.
• This position requires flexibility regarding job assignments as days, hours and support tasks may vary depending on production needs. Weekends and overtime may also be required.
• Follow Production Safety, Dress Code and Sanitation requirements.

Responsibilities

• Train and verify team leader and other personnel duties and tasks.
• Coaches, counsels, and writes PIA’s. Some direct contact with Human Resources/ Employee Relations.
• Assigns personnel to work teams and /or tasks.
• Achieves standards of efficiency, quality, and record accuracy to include production paperwork, fruit usage, reject paperwork.
• Assures production is performed accurately, timely and efficiently.
• Verifies employee documents and timekeeping.
• Use Basic Principles and confidentiality when dealing with coworkers.
• Reports unsafe or unusual condition of equipment, materials, and product to Supervisor.
• Promotes continuous process improvement and waste reduction.
• Compliance with company attendance standards.

Job description

The Team Lead is responsible for training, supervision and accuracy of the work being performed by the line staff and for their gift quality and accuracy of the work being performed. Additional responsibilities include training of processes and procedures, assigning personnel to teams and tasks, accurate and timely record keeping, documentation of employee activities and time keeping.

• Train and verify team leader and other personnel duties and tasks.
• Coaches, counsels, and writes PIA’s. Some direct contact with Human Resources/ Employee Relations.
• Assigns personnel to work teams and /or tasks.
• Achieves standards of efficiency, quality, and record accuracy to include production paperwork, fruit usage, reject paperwork.
• Assures production is performed accurately, timely and efficiently.
• Verifies employee documents and timekeeping.
• Use Basic Principles and confidentiality when dealing with coworkers.
• Reports unsafe or unusual condition of equipment, materials, and product to Supervisor.
• Promotes continuous process improvement and waste reduction.
• Compliance with company attendance standards.

Requirements

• This position requires a push or pull up to 50 pounds, and the ability to withstand a production environment with exposure to dust, occasional fumes and varying production and cold storage.
• Work performed will be in a production environment with possible exposure to food allergens, dust, varying temperatures, loud noise level and occasional fumes and chemicals.
• This position requires flexibility regarding job assignments as days, hours and support tasks may vary depending on production needs. Weekends and overtime may also be required.
• Follow Production Safety, Dress Code and Sanitation requirements.

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