Manufacturing Lead, POC (Shipping)

Harry & David; Bolingbrook (IL); Hybrid; USD 49,594,000 - 57,859,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement savings

Paid vacation time

Employee discount

Job summary

1-800-FLOWERS.COM, INC is seeking a Manufacturing Lead to oversee daily production, coordinate activities, and support associates on the floor. This hands-on leadership role bridges production teams, Supervisors, and upper management to ensure priorities are clear and workflows run smoothly.

You will focus on quality, meet customer specs, and drive department efficiency. Responsibilities include training new staff, guiding tasks, reporting issues, and maintaining a safe, organized work

Qualifications

• Minimum of 1 year of manufacturing experience.
• Strong attention to detail and sense of urgency.
• Strong interpersonal and communication skills.
• Ability to train, guide, and provide direction to team members.
• Strong prioritization and organizational skills.
• Ability to multitask effectively in a fast‑paced production environment.
• Basic computer and office software proficiency.
• Ability to remain patient, focused, and professional in high-pressure situations.
• High school diploma or GED preferred.

Responsibilities

• Monitor, guide, and motivate associates to support daily productivity and performance expectations.
• Demonstrate job instructions and proper processes to new and temporary team members.
• Evaluate incoming orders and help organize production workflow accordingly.
• Coordinate and delegate tasks within assigned production areas.
• Communicate department priorities, workflow updates, and operational needs to team members.
• Collaborate and communicate effectively within the department and with other departments throughout the organization.
• Reassign or regroup associates within assigned areas to maximize individual strengths and support production needs.
• Provide timely and constructive feedback to team members.
• Identify production line problems and report or assist in resolving issues promptly.
• Help maintain product quality and ensure customer specifications are followed.
• Foster a positive work environment focused on teamwork, accountability, and high-performance expectations.
• Maintain a safe, clean, organized, and fully operational work environment.
• Provide coverage and additional leadership support when needed.

Skills

Manufacturing experience

Attention to detail

Communication

Team leadership

Prioritization

Multitasking

Computer literacy

Education

High school diploma or GED

Job description

As a Manufacturing Lead, you play a key leadership role within the department, serving as a connection between production associates, Supervisors, and upper management. This is a hands‑on lead position responsible for helping coordinate daily production activities, communicating priorities, and supporting associates on the production floor.

The Manufacturing Lead focuses on maintaining product quality, meeting customer specifications, and achieving department efficiency and productivity goals. In addition to providing hands‑on direction to associates, this role coordinates tasks, demonstrates job instructions to new and temporary team members, and may occasionally provide coverage for Assistant Supervisors and Supervisors as needed.

Shift & Pay

1st Shift: 9:00 AM – 5:30 PM
Pay Rate: $17.50 per hour

Peak season schedule may vary based on business needs.

Duties & Responsibilities

• Monitor, guide, and motivate associates to support daily productivity and performance expectations
• Demonstrate job instructions and proper processes to new and temporary team members
• Evaluate incoming orders and help organize production workflow accordingly
• Coordinate and delegate tasks within assigned production areas
• Communicate department priorities, workflow updates, and operational needs to team members
• Collaborate and communicate effectively within the department and with other departments throughout the organization
• Reassign or regroup associates within assigned areas to maximize individual strengths and support production needs
• Provide timely and constructive feedback to team members
• Identify production line problems and report or assist in resolving issues promptly
• Help maintain product quality and ensure customer specifications are followed
• Foster a positive work environment focused on teamwork, accountability, and high-performance expectations
• Maintain a safe, clean, organized, and fully operational work environment
• Provide coverage and additional leadership support when needed

Qualifications & Skills

• Minimum of 1 year of manufacturing experience
• Strong attention to detail and sense of urgency
• Strong interpersonal and communication skills
• Ability to train, guide, and provide direction to team members
• Strong prioritization and organizational skills
• Ability to multitask effectively in a fast‑paced production environment
• Basic computer and office software proficiency
• Ability to remain patient, focused, and professional in high-pressure situations
• High school diploma or GED preferred

Physical Requirements

• Ability to lift and move up to 50 lbs
• Ability to perform hands‑on work within a production environment

Additional Information

Additional duties, responsibilities, and skills may be required based on individual department needs.

The expected salary range for this position is $17.50hourly. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full‑time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Benefits may include*:

• Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) retirement savings program
• Mental health resources and Employee Assistance Program (EAP)
• Paid vacation time (accrued based on hours worked and tenure)
• Paid company holidays
• Employee discount across our family of brands
• Potential eligibility for annual merit‑based compensation increases, where applicable

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

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