Banquet Houseman Supervisor

The Post Oak Hotel at Uptown Houston; Houston (TX); Presencial; USD 60.000 - 90.000; Tempo integral

Benefícios oferecidos por esta vaga

Multiple benefit plans

Paid Time Off

401K

Advancement opportunities

Employee discounts

Parking and meals

Resumo da vaga

The Post Oak Hotel at Uptown Houston is seeking a Banquet Houseman Supervisor to oversee all banquet room setups, operations, and staff in a Forbes Five‑Star environment.

You will lead the Housemen team, ensure exceptional guest experiences, and coordinate with departments to maintain highest quality standards across event spaces.

Qualificações

• Two (2) years of experience as Houseman in a large-scale banquet operation.
• Strong communication, organizational and customer service skills.
• Independent and professional team player with guest-centric focus.

Responsabilidades

• Coordinate and oversee banquet room setups according to BEOs.
• Lead the Housemen team with pre-shift meetings and tasks.
• Supervise banquet operations during events ensuring safety and service quality.
• Manage inventory and maintenance schedules for banquet rooms/equipment.
• Oversee event breakdowns, room refreshes and next-day resets.

Conhecimentos

Team leadership

Communication

Customer service

Staff scheduling

Guest experience

Formação

Two years Houseman experience

Descrição da vaga

Overview

The Post Oak Hotel is seeking a Banquet Houseman Supervisor to join the only double Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.

The Banquet Houseman Supervisor will be responsible for the setup and operations of all banquet rooms, ensuring efficient event execution and exceptional guest experiences. This role is responsible for maintaining Forbes Five-Star service standards, supporting the success of all banquet functions, and partnering with other departments to ensure seamless operational performance while leading the Housemen team, maintaining banquet facilities and equipment, and ensuring all event spaces are prepared, maintained, and executed to the highest quality standards.

Responsibilities

• Deliver exceptional guest service by providing courteous, professional, and proactive support to guests, clients, and meeting planners.
• Coordinate and oversee banquet room setups according to Banquet Event Orders (BEOs), including tables, chairs, staging, dance floors, and meeting materials.
• Lead the Housemen team by conducting pre-shift meetings, assigning daily tasks, and assisting with staff scheduling.
• Supervise banquet room operations during events, ensuring guest safety, service quality, and prompt resolution of requests or concerns.
• Manage banquet inventory and oversee monthly maintenance and cleaning schedules for banquet rooms and equipment.
• Maintain expert knowledge of banquet facilities, hotel activities, room configurations, and event requirements.
• Oversee event breakdowns, room refreshes, room flips, and next-day resets to ensure operational readiness.
• Maintain cleanliness and proper condition of banquet rooms, furniture, linens, equipment, and storage areas while preventing damage and safety risks.

Qualifications

• Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity.
• Two (2) years of experience as Houseman in a large-scale banquet operation. Previous hotel experience, luxury or Forbes experience preferred
• Independent and professional team player with strong communication, organizational, and customer service skills, committed to delivering exceptional guest experiences, fostering guest satisfaction, and promoting repeat business.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Physical demands: Ability to lift, push and pull up to 50 pounds on a regular basis and extended periods of standing.

What We Offer You

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities
• Complimentary parking and colleague meal

EOE

Disclaimer: The above information is intended as a high‑level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Tipped Position

This position does not earn tips