Banquet Operations Supervisor - Hospitality Leader

Hilton; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Hilton Baltimore is seeking an Assistant Banquet Manager to lead the daily banquet function execution and deliver memorable experiences for guests. You will supervise and coach team members, coordinate with Food & Beverage, Event Services, and Housekeeping, and ensure flawless setup, service and breakdown while upholding health and safety standards.

Join a global hospitality leader and contribute to a culture of integrity, leadership and teamwork that elevates every event to a exceptional guest

Qualifications

• Hospitality mindset and guest-centric approach.
• Demonstrated integrity and doing the right thing.
• Proven leadership, teamwork and accountability.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.
• Manage banquet operations: Help plan, organize, and execute various banquet events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
• Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping
• Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Now

Job description

Hilton Baltimore is seeking an Assistant Banquet Manager to lead the daily banquet function execution and deliver memorable experiences for guests. You will supervise and coach team members, coordinate with Food & Beverage, Event Services, and Housekeeping, and ensure flawless setup, service and breakdown while upholding health and safety standards.

Join a global hospitality leader and contribute to a culture of integrity, leadership and teamwork that elevates every event to a exceptional guest