Banquet Operations Lead

One Ocean Resort & Spa; Baltimore, Northern (MD, KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Hotel Indigo Baltimore Downtown is seeking a Guest Services Banquet Associate to coordinate equipment and setup for guest functions, ensuring accuracy and timely delivery.

You will assist the Banquet staff, schedule pre-meal assignments, supervise room setups, and maintain quality communication with the kitchen to meet guest expectations.

This full-time role requires flexibility to work nights, weekends, and holidays, and a teamwork‑oriented attitude in a fast-paced hotel environment.

Qualifications

• Effective communication with guests and staff.
• High work ethic and prompt, professional service.
• Ability to work in high pressure situations.
• Willingness to work nights, weekends, and holidays.
• Read and interpret BEOs to verify room setup.
• Team player focused on great guest experiences.

Responsibilities

• Make arrangements for equipment for guest functions.
• Assist Banquet staff in room set up and ensure correct setup.
• Schedule staff for pre-meal assignments and function stations.
• Inspect food quality and presentation and coordinate with kitchen.

Skills

Effective communication

Teamwork

High work ethic

Ability to work under pressure

Read and interpret BEOs

Flexible schedule

Job description

Hotel Indigo Baltimore Downtown is seeking a Guest Services Banquet Associate to coordinate equipment and setup for guest functions, ensuring accuracy and timely delivery.

You will assist the Banquet staff, schedule pre-meal assignments, supervise room setups, and maintain quality communication with the kitchen to meet guest expectations.

This full-time role requires flexibility to work nights, weekends, and holidays, and a teamwork‑oriented attitude in a fast-paced hotel environment.