Banquet Operations Supervisor

Westin Hotels & Resorts; Savannah (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Westin Hotels & Resorts in Savannah, GA is seeking an entry level management professional to help lead the banquet staff and actively assist in executing events per requirements and standards. This role supports in developing and directing the team to provide consistent, high-quality service.

The position emphasizes hands-on guest service, overseeing event operations, inventory control, and adherence to SOPs to ensure successful events and customer satisfaction.

Qualifications

• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

Responsibilities

• Assists in managing departmental inventories and assets including par levels and maintenance of equipment.
• Maintains attendance log for banquet employees.
• Maintains and enforces established sanitation levels.
• Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).
• Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
• Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).
• Uses banquet beverage Use records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
• Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
• Assists in scheduling banquet service staff to forecast and service standards, while maximizing profits.

Education

High school diploma or GED

Job description

Westin Hotels & Resorts in Savannah, GA is seeking an entry level management professional to help lead the banquet staff and actively assist in executing events per requirements and standards. This role supports in developing and directing the team to provide consistent, high-quality service.

The position emphasizes hands-on guest service, overseeing event operations, inventory control, and adherence to SOPs to ensure successful events and customer satisfaction.