Banquet Operations Supervisor

BENCHMARK; Burlington (MA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

401k with company match

Lucrative bonus programs

Inclusive environment

Job summary

Pyramid Global Hospitality at the Boston Marriott Burlington is seeking a banquet operations lead to oversee all banquet and F&B activities, ensuring flawless events and guest satisfaction. You will coordinate with clients, manage banquet staff, and uphold hotel standards for weddings, conferences and corporate functions.

Collaborate with the kitchen, AV and sales teams to guarantee smooth event execution, maintain safety and cleanliness, and drive profitable operations.

Responsibilities

• Oversee the planning, setup, execution and breakdown of all banquet events.
• Ensure banquet spaces are properly arranged according to client specifications and hotel standards.
• Work closely with the kitchen, audio-visual and sales team to ensure smooth event execution.
• Maintain cleanliness, safety and organization in all banquet areas.
• Collaborate with the sales team and meet with clients to discuss event details; ensuring all requirements are met.
• Address and resolve guest concerns or last-minute changes professionally.
• Foster a positive work environment and promote teamwork among associates.
• Monitor staff performance and provide coaching and feedback.
• Recruit, train, schedule and supervise banquet servers, bartenders and housepersons.
• Manage banquet budgets, control labor costs and optimize profitability.
• Track food and beverage consumption and ensure proper inventory of banquet supplies, linens and equipment.
• Ensure compliance with liquor laws and food safety regulations.

Job description

Pyramid Global Hospitality at the Boston Marriott Burlington is seeking a banquet operations lead to oversee all banquet and F&B activities, ensuring flawless events and guest satisfaction. You will coordinate with clients, manage banquet staff, and uphold hotel standards for weddings, conferences and corporate functions.

Collaborate with the kitchen, AV and sales teams to guarantee smooth event execution, maintain safety and cleanliness, and drive profitable operations.