Banquet & Events Operations Lead

Pyramid Global Hospitality; Burlington (MA); On-site; USD 70,000 - 75,000; Full time

Job summary

Pyramid Global Hospitality at the Boston Marriott Burlington seeks an experienced events professional to oversee all banquet and F&B operations, ensuring seamless events from weddings to conferences and corporate functions. You will coordinate with clients and internal teams to uphold hotel standards and deliver unforgettable guest experiences.

The role emphasizes managing staff, budgets, and regulatory compliance, with a strong focus on quality service and teamwork within a dynamic hotel

Responsibilities

• Oversee the planning, setup, execution and breakdown of all banquet events.
• Ensure banquet spaces are properly arranged according to client specifications and hotel standards.
• Work closely with the kitchen, audio‑visual and sales team to ensure smooth event execution.
• Maintain cleanliness, safety and organization in all banquet areas.
• Collaborate with the sales team and meet with clients to discuss event details; ensuring all requirements are met.
• Address and resolve guest concerns or last‑minute changes professionally.
• Foster a positive work environment and promote teamwork among associates.
• Monitor staff performance and provide coaching and feedback.
• Recruit, train, schedule and supervise banquet servers, bartenders and housepersons.
• Manage banquet budgets, control labor costs and optimize profitability.
• Track food and beverage consumption and ensure proper inventory of banquet supplies, linens and equipment.
• Ensure compliance with liquor laws and food safety regulations.

Job description

Pyramid Global Hospitality at the Boston Marriott Burlington seeks an experienced events professional to oversee all banquet and F&B operations, ensuring seamless events from weddings to conferences and corporate functions. You will coordinate with clients and internal teams to uphold hotel standards and deliver unforgettable guest experiences.

The role emphasizes managing staff, budgets, and regulatory compliance, with a strong focus on quality service and teamwork within a dynamic hotel