Banquet & Events Operations Manager

BENCHMARK; United States; On-site; USD 70,000 - 75,000; Full time

Job summary

Pyramid Global Hospitality at the Boston Marriott Burlington is seeking a talented banquet and events professional to oversee all banquet and F&B operations, ensuring seamless execution, high-quality service, and guest satisfaction.

You will coordinate with clients, manage banquet staff, and uphold hotel standards for weddings, conferences, and corporate functions, while collaborating with kitchen, AV, and sales teams to deliver memorable events.

Qualifications

• Oversee the planning, setup, execution and breakdown of all banquet events.
• Ensure banquet spaces are properly arranged according to client specifications and hotel standards.
• Work closely with the kitchen, audio-visual and sales team to ensure smooth event execution.
• Maintain cleanliness, safety and organization in all banquet areas.
• Collaborate with the sales team and meet with clients to discuss event details; ensuring all requirements are met.
• Address and resolve guest concerns or last-minute changes professionally.
• Foster a positive work environment and promote teamwork among associates.
• Monitor staff performance and provide coaching and feedback.
• Recruit, train, schedule and supervise banquet servers, bartenders and housepersons.
• Manage banquet budgets, control labor costs and optimize profitability.
• Track food and beverage consumption and ensure proper inventory of banquet supplies, linens and equipment.
• Ensure compliance with liquor laws and food safety regulations.

Responsibilities

• Oversee the planning, setup, execution and breakdown of all banquet events.
• Coordinate with clients to understand event requirements and timelines.
• Lead banquet staff and coordinate with kitchen, AV, and sales teams for seamless events.
• Maintain cleanliness, safety and organization in banquet areas.

Job description

Pyramid Global Hospitality at the Boston Marriott Burlington is seeking a talented banquet and events professional to oversee all banquet and F&B operations, ensuring seamless execution, high-quality service, and guest satisfaction.

You will coordinate with clients, manage banquet staff, and uphold hotel standards for weddings, conferences, and corporate functions, while collaborating with kitchen, AV, and sales teams to deliver memorable events.