Banquet Operations Manager — Guest Experience Leader

Boyd Gaming

Saint Charles (MO)

On-site

USD 48,000 - 68,000

Full time

3 days ago

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Job summary

Boyd Gaming Corporation is seeking a Banquet Supervisor in Missouri to lead training, hire and coach banquet staff, while managing labor costs and ensuring guest satisfaction. The role requires 2–5 years in food service with supervision experience and a 4-year degree. You will implement policies, supervise servers and bartenders, and uphold gaming regulations.

Opportunity to ensure excellent guest experiences, manage inventory, and promote a positive, safe workplace within the banquet operation.

Qualifications

2–5 years in food service with at least 1 year in supervision in a banquet/catering environment.
Four year bachelor’s degree.
Complete understanding of labor costs and scheduling.
Able to read and write English sufficiently to communicate with co-workers and supervisors.
Able to work varied shifts and hours.
Must be able to successfully complete TIPS, Serve Safe and any other necessary courses.

Responsibilities

Interview, hire, train, and orient new team member to their job.
Evaluate and oversee job performance.
Coach and mentor servers, banquet setup team, bartenders and banquet captains.
Meet labor objectives while achieving guest satisfaction.
Understand and follow all Policies and Procedures dictated by the administration and suggest and initiate necessary changes and improvements.
Must follow Missouri Gaming Rules and Regulations.