Banquet Operations Lead | Guest Experience

Atrium Hospitality; Cary (NC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Career Growth

401(k) plan

Health Coverage

Paid Time Off

DailyPay

Wellness programs

Tuition reimbursement

Brand discounts

Job summary

Atrium Hospitality LP in Cary, NC is seeking a banquet server to lead setup and breakdown of events, coordinate service flow, and motivate the banquet team to deliver guest experiences that shine. This role also involves handling audio-visual setup and basic tech troubleshooting.

You will assist with scheduling, training, and inventory to keep operations running smoothly. Requires 6+ months banquet service, customer focus, and a willingness to obtain food/alcohol certifications within 90 days.

Qualifications

• Customer service experience with guests.
• Banquet service experience, plated dinners a plus.
• Leadership potential or experience guiding a team.
• Ability to lift, bend, walk and stand for shifts.
• Food and alcohol certifications or willingness to obtain within 90 days.

Responsibilities

• Lead setup and breakdown of banquet events with precision.
• Coordinate service flow to ensure meals are served on time.
• Motivate the banquet team to deliver exceptional guest experiences.
• Handle audio-visual setup and basic troubleshooting.
• Assist with scheduling, training, and inventory management.

Skills

Customer service

Banquet service

Team leadership

Physical stamina

Communication

Tools

Audio-visual setup

Job description

Atrium Hospitality LP in Cary, NC is seeking a banquet server to lead setup and breakdown of events, coordinate service flow, and motivate the banquet team to deliver guest experiences that shine. This role also involves handling audio-visual setup and basic tech troubleshooting.

You will assist with scheduling, training, and inventory to keep operations running smoothly. Requires 6+ months banquet service, customer focus, and a willingness to obtain food/alcohol certifications within 90 days.