Banquet Operations Lead — Elevate Guest Experience

Columbia Hospitality; Eugene (OR); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Get Paid Daily

Paid Time off & Holiday Pay

Medical, Dental, Vision, Disability,

401K

HSA/FSA Plans

Referral Bonus

Discounted Lodging, Dining, Spa, Golf,

Employee Assistance Program

Volunteer Opportunities

Online Learning Platform

Third Party Perks

Job summary

Columbia Hospitality's Valley River Inn in Eugene, Oregon, is seeking an experienced banquet service professional to join a hospitality-focused team.

You will maintain high standards of food and beverage quality, supervise events, coordinate course timing with culinary and stewarding teams, and deliver outstanding guest service. The role offers daily pay, competitive hourly wages, and a comprehensive benefits program, along with opportunities for growth in a scenic riverfront setting.

Qualifications

• Minimum two years in high-volume banquet service
• Supervisory experience preferred
• Basic computer literacy with POS system and catering software
• Current State Food Handling certification and OLCC permit

Responsibilities

• Maintains standards for food and beverage quality, presentation, handling, sanitation and safety
• Follows all appropriate policies and procedures
• Serves food and beverage to guests and provides quality customer service
• Advises guests, clients and team members on matters relating to food and beverage offerings
• Communicates directly with the Culinary and Stewarding teams during service to ensure proper client and guest service is being achieved
• Coordinates the timing of each course to correspond with the dining pace of the guests
• Assists in the acquisition of special equipment needed for banquet functions
• Conducts a briefing or “line-up” with team members at the beginning of each shift in order to keep staff informed of updates, changes and/or problematic situations
• Represents the club as the point of contact during events, acts as a liaison between guests and team members, responds and works to resolve guest issues and concerns as necessary.

Skills

Supervisory experience

POS literacy

Customer service excellence

Event coordination

Tools

POS system

Sales & catering software

Job description

Columbia Hospitality's Valley River Inn in Eugene, Oregon, is seeking an experienced banquet service professional to join a hospitality-focused team.

You will maintain high standards of food and beverage quality, supervise events, coordinate course timing with culinary and stewarding teams, and deliver outstanding guest service. The role offers daily pay, competitive hourly wages, and a comprehensive benefits program, along with opportunities for growth in a scenic riverfront setting.