Banquet Operations Lead: Club Events & Guest Experience

Invited Clubs; Scottsdale (AZ); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Disability insurance

401(k) retirement savings plan

Generous paid time off

Job summary

Invited Clubs is seeking a Banquet Supervisor to oversee all aspects of banquet operations and ensure an exceptional member and guest experience. You will manage setup, service, breakdown, staffing, and safety compliance while upholding Invited service standards.

The role involves direct interaction with members and team members, training staff, and coordinating with the Event Sales Director to ensure flawless private functions and on-time event execution.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of experience in restaurant, banquet, or club-related F&B.
• Preferred certifications: Food Handlers' Certificate, Alcohol Safety, TABC, CPR, Food Safety, and HFWACT.
• Completion of Food Safety and Alcohol Safety training.

Responsibilities

• Recruit, develop, and performance manage banquet service personnel.
• Facilitate service training to maintain Invited standards and guest satisfaction.
• Coordinate with Event Sales Director for staffing and smooth private functions.
• Review BEOs and logs to ensure accurate room setups and adjustments.
• Oversee timely service of food and beverages and ensure quality and adherence to standards.
• Record information in the MOD log and ensure proper post-event payment and paperwork.

Skills

Leadership

Staff training

Customer service

Education

High school diploma or equivalent

Tools

BEO (Banquet Event Order)

POS system

Computer

Job description

Invited Clubs is seeking a Banquet Supervisor to oversee all aspects of banquet operations and ensure an exceptional member and guest experience. You will manage setup, service, breakdown, staffing, and safety compliance while upholding Invited service standards.

The role involves direct interaction with members and team members, training staff, and coordinating with the Event Sales Director to ensure flawless private functions and on-time event execution.