Banquet Manager - Lead Guest Experience & Team

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

ST/LT disability

401K

Tuition assistance

Discounted hotel rates

Training & development

Career advancement

Job summary

Concord Hospitality Enterprises is seeking a Banquet Manager to lead our event service team in a hotel setting. You will direct staff, greet guests, and ensure top-tier food and beverage service for receptions, meetings, and trainings.

The role emphasizes teamwork, punctuality, and guest satisfaction, with a comprehensive benefits package and opportunity for performance-based bonus. Full-time, on-site position located in Raleigh, NC.

Qualifications

• Experience in hospitality or banquet service is preferred.
• Ability to lead a team and deliver high-quality guest experiences.
• Strong communication and prompt guest responsiveness.

Responsibilities

• Lead banquet team to ensure quality, service, and timeliness.
• Greet guests and accommodate needs during events.
• Coordinate food/beverage delivery from staging areas to guests.
• Provide training on service styles and assist during peak periods.
• Oversee event setup, execution, and post-event cleanup.
• Maintain cleanliness and safety in service areas.

Skills

Guest service

Team leadership

Guest communication

Staff training

Job description

Concord Hospitality Enterprises is seeking a Banquet Manager to lead our event service team in a hotel setting. You will direct staff, greet guests, and ensure top-tier food and beverage service for receptions, meetings, and trainings.

The role emphasizes teamwork, punctuality, and guest satisfaction, with a comprehensive benefits package and opportunity for performance-based bonus. Full-time, on-site position located in Raleigh, NC.