Banquet Manager

Hyatt Regency; Schaumburg (IL); On-site; USD 60,000 - 65,000; Full time

Job summary

Join a leading company as a Banquet Manager where you will lead a team in delivering exceptional guest experiences. In this dynamic role, you will manage banquet operations, train staff, and ensure service quality while growing revenue and maintaining high standards.

Qualifications

• Proven experience in a luxury hotel or fine dining.
• Knowledge of culinary techniques and menu planning.
• T.I.P.S. and ServSafe certifications required.

Responsibilities

• Supervising and managing all banquet events and catering orders.
• Coordinating with Sales TEAM for event requirements and planning.
• Training and managing the banquet TEAM for customer satisfaction.

Skills

Leadership

Creativity

Organizational skills

Communication

Customer service

Education

Hospitality degree

Job description

Join to apply for the Banquet Manager role at Hyatt Regency.

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!

About the Role: As Banquet and Catering Manager, you will lead our ROCKSTAR TEAM in excellence, creating memorable guest experiences and delivering impeccable customer service.

Our ideal candidate will have a solid understanding of the city market, a proven track record of growing revenue, profit, and market share, and a dynamic, analytical background.

Responsibilities: Supervising and managing all banquet events, catering orders, and banquet TEAM operations. Coordinate with Sales TEAM to understand requirements, plan and manage events, oversee food and beverage, setup, service, and breakdown, resolve customer complaints, and train/manage the banquet TEAM for customer satisfaction and quality service. May involve budgeting and monitoring revenues and expenses.

Requirements: Proven experience in a luxury hotel or fine dining, hospitality degree preferred, knowledge of culinary techniques, menu planning, cost control, leadership skills, creativity, organizational skills, physical stamina, high-pressure adaptability, health and safety standards, T.I.P.S. and ServSafe certifications, and excellent communication skills.

Pay Range: $60,000-$65,000.

Note: The position is at a location where Hyatt is not the employer; employment benefits are managed by a third-party management company.