Banquet Manager

The Crescent Hotels Group; Oak Brook (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

The Crescent Hotels Group in Oak Brook, IL is seeking a Banquet Supervisor to hire, train and direct banquet staff for all event activities, ensuring seamless service and repeat business.

You will oversee function room setup, supervise staff during events and coordinate with kitchen, service, beverage, convention services, engineering and the guest host to guarantee timely execution, safety and compliance with standards.

Responsibilities

• Hires, trains and directs the banquet staff for all banquet activities.
• Supervise set up of function rooms according to event order specifications.
• Communicate with kitchen, service, beverage, convention services, engineering and guest host to ensure timely execution and quality service.
• Enter billing information into point of sale system and process payroll for each event.
• Ensure compliance with safety and health regulations and corporate standards.
• Assist with discipline decisions when appropriate.

Job description

Description

Hires, trains and directs the banquet staff in servicing all banquet activities in order to ensure a successful function and repeat business.

Reports to: Director of Food & Beverage

Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

Supervise the set up of function rooms to include placement of linens, silver, china, and glassware according to event order specifications. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.

Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.

Supervise clean-up of function room and proper breakdown and storage of equipment.

Enter billing information into point of sale/automated sales system in order to generate a final guest check. Process payroll for each event which includes calculating number of hours worked and gratuity distribution.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts