Banquet Manager

Hilton Mystic; Natick (MA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Health and wellness benefits

Paid time off and holidays

Professional growth opportunities

Dynamic luxury work environment

Job summary

Distinctive Hospitality Group in Natick, MA is seeking a Banquet Manager to oversee all banquet operations for a 4-Diamond property. You will coordinate with clients, catering staff, and vendors to deliver seamless, luxurious events while leading and scheduling banquet staff to uphold premium service.

The role requires strong leadership, organizational skills, and the ability to manage multiple high-profile events, with flexible hours including nights and weekends.

Qualifications

• High school diploma or equivalent required; hospitality degree preferred.
• Proven leadership and team management skills for luxury events.
• Strong organizational and multitasking abilities for multiple events.

Responsibilities

• Oversee banquet operations from setup to breakdown, ensuring 4-Diamond quality.
• Coordinate with clients, staff, and vendors for seamless events.
• Train, supervise, and schedule banquet staff to maintain exceptional service.
• Monitor inventory and supplies to ensure smooth execution.
• Handle inquiries and maintain strong client relationships for luxury experiences.
• Ensure compliance with health, safety, and sanitation standards.
• Prepare and manage banquet budgets with forecasting and cost control.
• Maintain accurate event records per 4-Diamond procedures.

Skills

Leadership

Multitasking

Customer service

Communication

Education

High school diploma or equivalent

Hospitality management degree (preferred)

Tools

Banquet event management software

Job description

Distinctive Hospitality Group is seeking an accomplished and experienced Banquet Manager to join us. The Banquet Manager will oversee all banquet operations, ensuring exceptional service and client satisfaction that meet the high standards expected of a distinguished 4-Diamond establishment. This role requires strong leadership skills, attention to detail, and the ability to coordinate multiple events simultaneously to create memorable and luxurious experiences for our guests.

Responsibilities

• Manage banquet event operations from start to finish, including setup, execution, and breakdown, ensuring all services uphold 4-Diamond quality standards
• Coordinate with clients, catering staff, and vendors to ensure seamless and impeccable event delivery
• Train, supervise, and schedule banquet staff to maintain exceptional service standards consistent with 4-Diamond hospitality
• Monitor inventory and supplies meticulously to guarantee smooth event execution
• Handle customer inquiries, resolve issues promptly, and maintain strong client relationships with a focus on luxury guest experiences
• Ensure compliance with all health, safety, and sanitation regulations, reflecting the highest industry standards
• Prepare and manage banquet budgets, including forecasting and cost control while maintaining premium service quality
• Maintain accurate event records and documentation in accordance with 4-Diamond operational procedures

Requirements

• Proven experience as a Banquet Manager or similar role in a luxury or 4-Diamond hospitality environment
• Excellent leadership and team management skills with a focus on delivering upscale guest services
• Strong organizational and multitasking abilities to handle multiple high-profile events
• Exceptional customer service and communication skills tailored to a discerning clientele
• Ability to work flexible hours, including nights and weekends as needed
• Knowledge of banquet event management software is a plus
• High school diploma or equivalent; degree in hospitality management preferred

Benefits

• Competitive salary of $65,000.00 - $70,000.00 per year, paid bi-weekly
• Opportunities for professional growth and development within Distinctive Hospitality Group
• Comprehensive health and wellness benefits package
• Paid time off and holiday pay
• Supportive and dynamic work environment dedicated to excellence and luxury service

About the Company

Distinctive Hospitality Group is a leading provider in the hospitality industry known for its exceptional customer experiences and commitment to excellence. Located in Natick, MA, our 4-Diamond property prides itself on offering a professional and welcoming environment to both our guests and team members. Join us to be a part of a passionate, luxury-focused team that is dedicated to delivering high-quality service and unforgettable upscale events.

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