Banquet Manager

Redd Hospitality; Southfield (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Redd Hospitality in Michigan is seeking an experienced Banquet Manager to lead high-volume events in luxury hotel environments, both on-site and off-site. You will oversee setup, service, and breakdown while ensuring guest satisfaction and brand standards.

The role requires managing large banquet teams, coordinating with sales and culinary teams, and controlling labor costs and compliance during weddings, conferences, galas, and other upscale functions.

Qualifications

• 3–5+ years of progressive banquet or hospitality management experience.
• Experience with luxury hotels, resorts, or upscale events preferred.
• Proven ability to lead large service teams and manage multiple events.

Responsibilities

• Oversee all banquet operations from setup to breakdown for events.
• Coordinate with Catering Sales, Event Managers and other departments to ensure seamless execution.
• Lead and develop banquet captains, servers, bartenders, and support staff.
• Manage labor, scheduling, payroll, inventory and operating expenses.
• Ensure health, safety, sanitation, and liquor regulations compliance.
• Handle guest concerns professionally and resolve issues quickly.

Skills

Banquet management

Event coordination

Team leadership

Customer service

Budgeting & cost control

Tools

BirchStreet

Job description

About the Opportunity

We are seeking an experienced Banquet Manager to join a high-volume hospitality team. This is an excellent opportunity for a hospitality professional with a strong luxury or full-service hotel background who thrives in fast-paced banquet and catering operations. The ideal candidate has extensive experience managing both on-site and off-site events while delivering exceptional guest experiences and leading large banquet teams.

Responsibilities

• Oversee all banquet operations, ensuring flawless execution of events from setup through breakdown.
• Manage multiple events simultaneously, including weddings, galas, corporate meetings, conventions, and social functions.
• Coordinate closely with Catering Sales, Event Managers, Culinary, Stewarding, and other hotel departments to ensure seamless event execution.
• Lead, coach, schedule, and develop banquet captains, servers, bartenders, and support staff.
• Maintain exceptional service standards while ensuring guest satisfaction at every event.
• Oversee off-site catering events, including logistics, staffing, transportation, and execution.
• Manage labor costs, scheduling, payroll, inventory, and banquet operating expenses.
• Ensure compliance with health, safety, sanitation, and liquor regulations.
• Monitor banquet equipment, room setups, and service standards to maintain brand excellence.
• Handle guest concerns professionally and resolve issues quickly and effectively.

Qualifications

Required

• 3–5+ years of progressive banquet or hospitality management experience.
• Luxury hotel, resort, convention hotel, or upscale event experience strongly preferred.
• Strong knowledge of banquet service, event operations, and luxury hospitality standards.
• Proven experience leading and developing large service teams.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to read and execute banquet event orders accurately.
• Strong problem-solving and decision-making abilities.
• Experience with labor management, scheduling, and cost control.
• Professional appearance and polished guest-service approach.
• Ability to remain calm and effective under pressure.
• Availability of working evenings, weekends, holidays, and extended event hours as required.
• Understanding of and ability to enforce all federal, state, and local health and safety regulations.
• Familiarity with BirchStreet purchasing system a plus.

What We're Looking For

The ideal candidate is a hands-on leader who remains calm under pressure, leads by example, and enjoys delivering memorable guest experiences. You have a passion for hospitality, exceptional attention to detail, and the ability to successfully execute everything from intimate VIP dinners to large-scale events serving more than 1,000 guests.