Banquet Lead: Deliver Stellar Event Experiences

Marriott-Internationa; Raleigh (NC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Full benefits package

Bonus eligibility

Tuition assistance

Discounted room rates

Training & development

Career advancement

Job summary

Concord in Raleigh, NC is seeking a Banquet Manager to lead event service for receptions, meetings, trainings, and reunions. You will oversee guest satisfaction, guide the team, and ensure smooth setup, service, and teardown.

The role requires a dedicated hospitality professional capable of coordinating staff, communicating menu details, and delivering exceptional guest experiences. Competitive pay and full benefits accompany a performance-based bonus.

Qualifications

• Provide exceptional guest service to all customers.
• Leads the team with motivation and direction and assures that all standards of quality are in place.
• Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests as needed to assist the team.
• Assist other servers during peak periods in delivering food and guest requests.
• Can train others on serving plated, and reception style meal services (training provided).
• Anticipate guest’s needs and monitor the guests’ dining experience to ensure satisfaction with food and service.
• Respond promptly and courteously to any requests.
• Oversee Setup, execution, and clean-up for an event.
• Performs side work to prepare for upcoming events.
• Assures all service areas are always kept clean and safe.

Responsibilities

• Provide exceptional guest service to all customers.
• Leads the team with motivation and direction and assures that all standards of quality are in place.
• Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests as needed to assist the team.
• Assist other servers during peak periods in delivering food and guest requests.
• Can train others on serving plated, and reception style meal services (training provided).
• Anticipate guest’s needs and monitor the guests’ dining experience to ensure satisfaction with food and service.
• Respond promptly and courteously to any requests.
• Oversee Setup, execution, and clean-up for an event.
• Performs side work to prepare for upcoming events.
• Assures all service areas are always kept clean and safe.

Job description

Concord in Raleigh, NC is seeking a Banquet Manager to lead event service for receptions, meetings, trainings, and reunions. You will oversee guest satisfaction, guide the team, and ensure smooth setup, service, and teardown.

The role requires a dedicated hospitality professional capable of coordinating staff, communicating menu details, and delivering exceptional guest experiences. Competitive pay and full benefits accompany a performance-based bonus.