Banquet Houseman - On-Call

Plainridge Park Casino; Plainville (MA); On-site; USD 18,582 - 26,465; Part time

Benefits offered by this job

Wellness programs

401(k) matching

Paid time off

Job summary

A leading entertainment venue in Massachusetts seeks a Banquet Server to manage room settings, assist guests, and maintain cleanliness. Candidates should possess a High School Diploma or equivalent, demonstrate strong communication skills, and be able to lift up to 100 pounds. The position offers competitive compensation starting at $16.35 per hour and an inclusive work environment focused on service excellence.

Qualifications

• Must be able to perform essential duties satisfactorily.
• Ability to lift, push, pull, and/or move up to 100 pounds.
• Maintain a cooperative, team-like attitude.

Responsibilities

• Set rooms, buffets, and tables according to specifications.
• Handle all guest requests and assist Banquet Supervisor.
• Maintain cleanliness and organization of storerooms.

Skills

Ability to read and comprehend instructions

Basic math skills

Common sense reasoning

Education

High School Diploma or G.E.D.

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

We Love Our Work

Responsibilities

• Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions.
• Handle all guest requests; as necessary, request the assistance of the Banquet Supervisor.
• Ensure that all storerooms are clean, organized, and secured.
• Organize Banquet Rooms to ensure a productive, safe, and energy‑conserving work environment.
• Ensure that all unused rooms are set to department’s standards.
• Constantly communicate all concerns to Banquet Supervisor.
• Assist in equipment inventory as scheduled.
• Ensure proper maintenance (cleaning and repair) of all equipment.
• Pick up food from kitchen and return dirty dishes and carts to dish area.
• Ensure hot boxes are properly operating and assist in expediting the food.
• Assist the servers during service by responding to their requests; notify Banquet Supervisor immediately of any difficulties.
• Advise Sales department, Banquet Supervisor regarding equipment needs, rentals, supply needs, and employee staff issues.
• Assist in record keeping and filing.
• Attend staff set‑up and technical training on a regular basis.
• Maintain a cooperative, team‑like attitude in working with supervisors and fellow employees in all departments.
• Perform all guest contact activities with a cordial, efficient, and professional manner while maintaining a commitment to excellence.
• Adhere to all departmental and Casino‑wide policies and procedures.
• Enforce all safety and sanitation procedures including safety guidelines and OSHA requirements.
• Maintain adequate level of security to safeguard equipment inventory.
• Attend all department, full staff, safety, and other meetings and trainings as required by management.
• Work closely with Banquet Management to assure smooth delivery of all services/events.
• Empty trash and stock bus carts as needed.
• Maintain side stands, cleanliness of banquet area, and stock the prescribed pars.
• Maintain constant awareness of services, promotions, and events offered at the facility and inform guests.

Bring Us Your Best

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

High School Diploma or G.E.D. preferred.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Mathematical Skills

Ability to perform basic math skills: addition, subtraction, division, and multiplication.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, bend, kneel, stoop, crawl, and talk or hear.
• The employee is regularly required to lift, push, pull, and/or move up to 100 pounds.
• The employee must successfully complete screening for essential job functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works near moving mechanical parts.

Stay in the Game

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

Equal Opportunity Employer

Starting Salary

$16.35 per hour