Banquet & F&B Captain — Lead Elite Event Service

Gate Hospitality Group; Florida; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Paid time off, vacations, holidays, &S

Medical, dental, vision, life & disa

401(k) with company match

Flexible scheduling

Discounted golf & recreational perks

Career growth opportunities

Uniform dry-cleaning services

Job summary

Ponte Vedra Inn & Club is seeking an experienced Banquet Captain to support the successful execution of banquet events, dining room operations, and beverage service.

Reporting to the Banquet Manager, this leadership role is responsible for coordinating event service, directing banquet and dining room staff, ensuring exceptional member and guest experiences, maintaining quality and service standards, and supporting banquet beverage operations.

Qualifications

• High school diploma required; college degree in Hospitality Management preferred, or an equivalent combination of education and experience.
• Five years of experience in a hotel, resort, club, or hospitality environment of comparable size and caliber in a similar position.
• Minimum of three years of supervisory experience.
• Working knowledge of banquet, beverage, and dining room operations.
• Experience with inventory management, vendor relations, employee relations, and cost-control practices.
• Proficiency with point-of-sale (POS) systems.
• Strong leadership, communication, and guest service skills.
• Ability to speak, read, write, and comprehend English effectively.

Responsibilities

• Oversee banquet beverage operations, including inventory management and beverage station assignments.
• Assign service stations and opening/closing side work to staff.
• Conduct pre-event inspections to verify function rooms are set and service-ready.
• Coordinate event details with culinary and setup teams for smooth execution.
• Lead pre-shift lineups to review event details and timelines.
• Open and oversee banquet functions, providing leadership throughout service.
• Manage event flow and coordinate service timing with banquet staff.
• Interact with clients during events to ensure satisfaction and address concerns.
• Verify completion of closing duties and adjust staffing for cost control.
• Document operational issues and maintain logs and reports.
• Serve as Dining Room Captain when needed and supervise dining room personnel.
• Attend Food & Beverage and Banquet Event Order meetings.
• Communicate with members and guests to gather feedback and ensure satisfaction.
• Support cost-control initiatives and safeguard club assets.

Skills

Leadership

Guest service

Communication

English proficiency

POS systems

Hospitality knowledge

Education

High school diploma

Hospitality management degree preferred

Tools

POS systems

Job description

Ponte Vedra Inn & Club is seeking an experienced Banquet Captain to support the successful execution of banquet events, dining room operations, and beverage service.

Reporting to the Banquet Manager, this leadership role is responsible for coordinating event service, directing banquet and dining room staff, ensuring exceptional member and guest experiences, maintaining quality and service standards, and supporting banquet beverage operations.