Banquet Experience Specialist for Elegant Guest Service

Sycuan-Casino; El Cajon (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Sycuan-Casino is seeking a banquet server to provide top-tier guest service at resort banquet events. You will review banquet orders, deliver and replenish courses, and ensure room setup, audio-visuals, lighting, and temperature meet guest expectations.

You will enforce responsible beverage policies, handle cash transactions, log discounts, and balance the money drawer. The role emphasizes guest relations, sanitation, and stock management in a fast-paced environment.

Qualifications

• County of San Diego Food Handler Card.
• CA ABC Responsible Beverage Service Certification.
• 6 months of food server experience.
• 21 years of age.

Responsibilities

• Provide guests with service by reviewing banquet event orders and delivering food and beverages.
• Ensure responsible alcohol service policies are followed and monitor guest intoxication.
• Enter cash transactions in POS, count currency, log discounts, balance drawer, and report discrepancies.
• Promote guest relations by responding to requests and providing information on promotions.
• Maintain sanitary banquet areas and dispose of trash per procedures.
• Stock and stockroom organization; submit supply requisitions and clean equipment.

Skills

Team interaction

English communication

Professionalism

Verbal instructions

Constructive feedback

Stamina

Tray handling

Lifting 35 lbs

Smoker environment

Punctuality

Multilingual

Education

County of San Diego Food Handler Card

CA ABC Responsible Beverage Service Certification

6 months of food server experience

21 years of age

Tools

POS cash register

Job description

Sycuan-Casino is seeking a banquet server to provide top-tier guest service at resort banquet events. You will review banquet orders, deliver and replenish courses, and ensure room setup, audio-visuals, lighting, and temperature meet guest expectations.

You will enforce responsible beverage policies, handle cash transactions, log discounts, and balance the money drawer. The role emphasizes guest relations, sanitation, and stock management in a fast-paced environment.