Banquet Captain: Elevate Guest Experience at Every Event

Sycuan-Casino; El Cajon (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Sycuan Casino is seeking a Banquet Captain to provide guest service by reviewing banquet event orders, coordinating food and beverage delivery, and ensuring rooms and equipment meet specifications.

You will supervise banquet servers and housepersons, enforce responsible alcohol service, handle guest requests with professionalism, and maintain sanitary banquet spaces while ensuring stock and readiness of supplies for events.

Qualifications

• High School Diploma or GED required.
• Current food handlers card.
• 1 year of food server experience.
• 21 years of age.

Responsibilities

• Provides guests with service by reviewing banquet event orders, delivering food and beverages, and coordinating with kitchen staff.
• Guides banquet servers and housepersons; conducts pre-event meetings and delegates duties.
• Ensures responsible alcohol beverage service by checking IDs, monitoring consumption, and stopping service at the designated time.
• Promotes guest relations by responding to requests and sharing information on promotions.
• Maintains safe and sanitary banquet areas and disposes of trash.
• Ensures banquet equipment and supplies are stocked and clean; submits supply requisitions.

Skills

Guest service

Communication

Team leadership

English proficiency

Multilingual

Education

High School Diploma

GED

Job description

Sycuan Casino is seeking a Banquet Captain to provide guest service by reviewing banquet event orders, coordinating food and beverage delivery, and ensuring rooms and equipment meet specifications.

You will supervise banquet servers and housepersons, enforce responsible alcohol service, handle guest requests with professionalism, and maintain sanitary banquet spaces while ensuring stock and readiness of supplies for events.