Banquet Experience Specialist

Pinehurst Resort; Pinehurst (NC); On-site; USD 19,000 - 34,000; Full time

Job summary

Pinehurst, LLC is seeking a banquet server to join our Food & Beverage team. This role focuses on serving meals to Members and Guests, setting up banquet rooms, and maintaining high standards of hospitality across multiple venues.

You will attend pre-event briefings, greet guests, and ensure accurate service in line with event requirements. The position requires flexibility to work holidays and across different outlets as needed.

Qualifications

• High school diploma or GED plus a minimum of 3 months related experience, or equivalent combination of education and experience.

Responsibilities

• Set up banquet room as instructed by Banquet Manager/Captain to include linen, service ware and glassware.
• Attend meetings before events to learn event particulars, including guest and property expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Banquet Manager/Captain to ensure consistency in the order throughout the banquet.
• Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Check out with supervisor.
• Knowledgeable of menu items, preparation and prices.
• Perform assigned side work.
• Responds to and informs supervisor of any Guest questions, complaints and suggestions or maintenance issues.
• Attend Resort training classes as required.
• Attend outlet staff meetings as scheduled.
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

Education

High school diploma or GED

Job description

Pinehurst, LLC is seeking a banquet server to join our Food & Beverage team. This role focuses on serving meals to Members and Guests, setting up banquet rooms, and maintaining high standards of hospitality across multiple venues.

You will attend pre-event briefings, greet guests, and ensure accurate service in line with event requirements. The position requires flexibility to work holidays and across different outlets as needed.