Banquet & Events Services Manager - Guest Experience Lead

Kona Kai; United States; A distancia; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Kona Kai in Pasadena, California is seeking a Conference Services Manager to create memorable guest experiences at our resort. In this key role, you will supervise banquet services and act as the main liaison between clients and hotel staff to ensure the successful execution of events.

The ideal candidate will have over 2 years of experience in conference services, refined communication skills, and the ability to manage multiple tasks gracefully. Join us to make unforgettable memories for our guests!

Formación

• 2+ years’ experience in Conference Services with social and corporate groups.
• Experience in taking care of guests in a fast-paced environment.
• Flexible schedule availability to include early mornings, late nights, and weekends.

Responsabilidades

• Coordinate and supervise all banquet services.
• Manage event orders, diagrams, and group resumes.
• Serve as the liaison between clients and hotel staff.

Conocimientos

Refined verbal and written communication skills

Strong time management skills

Grace under pressure

Guest service experience

Flexible schedule availability

Descripción del empleo

Kona Kai in Pasadena, California is seeking a Conference Services Manager to create memorable guest experiences at our resort. In this key role, you will supervise banquet services and act as the main liaison between clients and hotel staff to ensure the successful execution of events.

The ideal candidate will have over 2 years of experience in conference services, refined communication skills, and the ability to manage multiple tasks gracefully. Join us to make unforgettable memories for our guests!